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ServiceNow isn’t just a ticketing system—it’s the operational backbone of a global engineering organization. We’re looking for a Software Engineer who sees the NOW platform as a development environment, not an admin console. You’ll write code that automates compliance, orchestrates workflows across ITSM, IRM, VRM, and SAM modules, and integrates ServiceNow with Azure infrastructure and external systems at scale.
Job Responsibility:
Engineer platform reliability at scale
Build and ship features through a real SDLC
Raise the engineering bar
Automate relentlessly
Own platform upgrades and patching
Modernize the toolchain
Requirements:
Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
4+ years operating and improving large-scale online services
2+ years of ServiceNow platform development and administration
2+ years of hands-on coding in JavaScript, Python, PowerShell, or C#
SDLC fluency
Strong communication and collaboration skills
Comfort with ambiguity and pace
Nice to have:
Experience with ServiceNow Tokyo release or later
Familiarity with AI/ML tooling for operational automation or intelligent workflows
Background in compliance automation, risk management, or GRC frameworks
Experience with Azure DevOps, CI/CD pipelines, or infrastructure-as-code