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Microsoft Corporation Logo Microsoft Corporation · IT - Software Development

Software Engineer

United States, Redmond 100600.00 - 199000.00 USD / Year · Job Posted March 13, 2026
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Job Description

ServiceNow isn’t just a ticketing system—it’s the operational backbone of a global engineering organization. We’re looking for a Software Engineer who sees the NOW platform as a development environment, not an admin console. You’ll write code that automates compliance, orchestrates workflows across ITSM, IRM, VRM, and SAM modules, and integrates ServiceNow with Azure infrastructure and external systems at scale.

Job Responsibility

  • Engineer platform reliability at scale
  • Build and ship features through a real SDLC
  • Raise the engineering bar
  • Automate relentlessly
  • Own platform upgrades and patching
  • Modernize the toolchain

Requirements

  • Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
  • 4+ years operating and improving large-scale online services
  • 2+ years of ServiceNow platform development and administration
  • 2+ years of hands-on coding in JavaScript, Python, PowerShell, or C#
  • SDLC fluency
  • Strong communication and collaboration skills
  • Comfort with ambiguity and pace

Nice to have

  • Experience with ServiceNow Tokyo release or later
  • Familiarity with AI/ML tooling for operational automation or intelligent workflows
  • Background in compliance automation, risk management, or GRC frameworks
  • Experience with Azure DevOps, CI/CD pipelines, or infrastructure-as-code
  • ServiceNow certifications (CSA, CIS, CAD)
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