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Windows Servicing and Delivery (WSD) keeps Windows secure, reliable, and productive for over a billion devices. The team builds and operates one of the world’s largest software servicing pipelines—orchestrating monthly quality updates and enabling seamless upgrades across consumer, enterprise, and cloud environments. Work spans security, performance, and compliance to uphold trust and resilience at global scale. Joining WSD means contributing to a mission that impacts nearly every Windows user, solving technical challenges at global scale, and collaborating across teams to innovate in servicing technologies and operational excellence. In this Software Engineer role, you design and build components that power Windows servicing and update orchestration. You apply modern engineering practices, collaborate across teams, and use telemetry and automation to ship high‑quality updates at scale. This opportunity strengthens engineering fundamentals, offers hands‑on experience with large distributed systems, and provides room to learn emerging technologies that improve servicing efficiency and customer experience.
Job Responsibility:
Designs and develops code for Windows servicing components and update orchestration services
Collaborates with partner teams to deliver end‑to‑end solutions meeting reliability, security, and performance goals
Implements automated testing and telemetry to ensure quality, detect issues early, and diagnose at scale
Investigates and resolves complex technical problems that impact devices worldwide
Contributes to operational excellence by supporting live service operations and improving monitoring and observability
Applies modern CI/CD practices to accelerate safe delivery and continuous improvement
Explores and integrates emerging technologies (e.g., AI‑powered tools) to enhance servicing efficiency and customer experience
Requirements:
Bachelor's Degree in Computer Science, or related technical discipline with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter
Nice to have:
Master's Degree in Computer Science or related technical field with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 1+ year(s) technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
Experience with telemetry, data analysis, and visualization
Familiarity with distributed systems and cloud platforms (e.g., Azure, AWS, GCP) and production ownership
Knowledge of update servicing, security fundamentals, or large‑scale system design
Experience with CI/CD pipelines and automated testing frameworks
Exposure to AI‑powered development tools or building intelligent features