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Blockchain.com is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain.com has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions. Blockchain.com is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time. As an Software Engineer Team lead for the KYC & Eligibility team, you will lead a team responsible for customer onboarding and KYC processes for Blockchain.com, ensuring that customers can seamlessly and securely access our platform. This role requires a strong technical foundation, leadership capabilities, and a strategic mindset to optimize identity verification processes while balancing compliance requirements and user experience. You will work closely with third-party identity verification providers such as Sumsub, Veriff, and DXC, as well as collaborate with Compliance, Product, and Engineering teams to ensure a scalable, reliable, and efficient onboarding system.
Job Responsibility:
Ensure the reliability and scalability of the KYC & Eligibility platform, optimizing identity verification processes
Uphold code quality standards, conduct code reviews, and ensure best practices for security and compliance
Collaborate with identity verification providers (Sumsub, Veriff, DXC, etc.), integrating their solutions effectively into the onboarding flow
Monitor onboarding performance metrics, improving verification success rates and reducing friction in the user journey
Guide the team in debugging and incident resolution, ensuring swift resolution of KYC-related technical issues
Implement and promote observability best practices
Mentor and develop engineers
Build a culture of collaboration and transparency
Provide constructive feedback
Encourage ownership and accountability
Own the planning and execution of KYC and onboarding-related engineering deliverables
Optimize work breakdown
Guide the team in prioritizing enhancements
Establish efficient and scalable development workflows
Collaborate with third-party providers to ensure seamless integration
Partner with Compliance, Risk, and Product teams
Act as a bridge between engineering and compliance teams
Work closely with Product teams to improve onboarding conversion rates
Engage with third-party KYC providers
Promote economic thinking
Foster a culture of innovation and process improvement
Lead cross-team collaboration
Advocate for data-driven decision-making
Drive alignment on long-term KYC & Eligibility strategy
Requirements:
Experience leading teams in identity verification, fraud prevention, or KYC-related engineering
Strong software engineering and system architecture knowledge, particularly in onboarding and verification workflows
Experience with JVM languages (Kotlin, Java)
Familiarity with KYC and identity verification providers (e.g., Sumsub, Veriff, DXC)
Knowledge of security, compliance, and fraud detection best practices in onboarding
Experience with monitoring, observability, and debugging onboarding-related issues
A passion for crypto and the transformations it enables
Proven experience mentoring and developing engineers
Strong stakeholder management skills, with experience working alongside Compliance, Risk, and Product teams
Ability to collaborate with third-party providers
Excellent communication skills
Experience leading onboarding/KYC engineering projects
Strong understanding of agile development methodologies
Ability to balance regulatory and business priorities
What we offer:
Full-time salary based on experience and meaningful equity in an industry-leading company
Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year
ClassPass
Budgets for learning & professional development
Unlimited vacation policy
Apple equipment
The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field
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