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Software Engineer (ServiceNow)

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Applied Network Solutions

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Location:
United States , Chantilly

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

100000.00 - 200000.00 USD / Year
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Job Description:

ANS is seeking a Software Engineer to join our team in Chantilly, VA. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week.

Job Responsibility:

  • Deploy, administer, develop, and integrate the ServiceNow suite on RHEL and Windows
  • collaborate with database developers on MariaDB connectivity, schema, and performance requirements
  • Work within Agile/Scrum and SDLC processes to plan, build, test, and deliver ServiceNow features
  • participate in stand-ups, sprint planning, reviews, and retrospectives
  • Collaborate with Project Managers and Technical Leads to communicate status, risks, and technical challenges
  • provide estimates and technical inputs
  • Design and implement integrations between ServiceNow, Cisco (NSO), GOTS, and other enterprise tools using REST/SOAP APIs, IntegrationHub, and MID Server
  • Create and maintain technical documentation (design specs, runbooks, user guides) and support user handoff training when required
  • Monitor application performance and availability
  • build dashboards/alerts and proactively remediate issues
  • Implement security hardening and compliance controls
  • support RMF authorization and accreditation (A&A) and applying DISA STIG/SCAP benchmarks and customer-specific requirements
  • Assist in creating test, validation, and verification scripts
  • Troubleshoot and resolve complex system and service issues
  • perform and document Root Cause Analysis (RCA) and implement corrective actions
  • Conduct system performance analysis and tuning to optimize configurations and throughput
  • Execute engineering tasks across the SDLC, adhering to change/release processes and delivering within scope and schedule
  • Perform additional duties as assigned in a dynamic environment to support evolving business and technical requirements

Requirements:

  • TS SCI Poly
  • Candidate must have 10 years of experience that can be a combination of work history and education
  • Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2
  • Must be highly motivated
  • Able to work independently with both local and geographically diverse team members
  • Using effective time management skills to meet deliverable timelines
  • Must have at least 1 year of relevant ServiceNow experience
  • Experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle
  • Experience with at least one of (Agile, Scrum, SDLC)
  • Must be able to work with minimal supervision to perform complex technical tasks and work with others effectively
  • Must be able to process and analyze information and trouble calls submitted by a customer, make determinations, and provide and implement solutions
  • Strong communication skills
  • Strong organizational skills, including attention to detail, multitasking and critical thinking skills
  • Skilled in working within a team environment within a professional office setting
  • Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities
  • Strong written and verbal communication skills
  • Working knowledge of Service Now or other ITSM platforms
  • Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook

Nice to have:

  • ServiceNow Certified System Administrator
  • Cross platform and integration experience. Windows, Linux, Android, Juniper, and Cisco
  • Experience with databases including MariaDB
What we offer:
  • Family Medical, Dental (w/ adult orthodontia) and Vision coverage
  • Pet Discount Program
  • PTO (Paid Time Off)
  • Maternity/ Paternity Leave
  • Supplemental Military Leave Pay
  • 11 Paid Holidays
  • 401(k) plan with 6% Company Contribution
  • Generous Professional Development Program
  • 100% Employer paid Short- and Long-Term Disability
  • 100% Employer paid Life Insurance
  • Supplemental Whole Life Insurance
  • Lucrative Referral Bonus Program
  • Annual Allowance for ANS Swag
  • Potential for Paid Overtime
  • Flexible Work Schedules

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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