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Software Engineer (ServiceNow)

United States, Chantilly 100000.00 - 200000.00 USD / Year · Job Posted May 04, 2026
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Job Description

ANS is seeking a Software Engineer to join our team in Chantilly, VA.

Job Responsibility

  • Deploy, administer, develop, and integrate the ServiceNow suite on RHEL and Windows
  • collaborate with database developers on MariaDB connectivity, schema, and performance requirements
  • Work within Agile/Scrum and SDLC processes to plan, build, test, and deliver ServiceNow features
  • participate in stand-ups, sprint planning, reviews, and retrospectives
  • Collaborate with Project Managers and Technical Leads to communicate status, risks, and technical challenges
  • provide estimates and technical inputs
  • Proven experience using APIs Design and implement integrations between ServiceNow, Cisco (NSO), GOTS, and other enterprise tools using REST/SOAP APIs, IntegrationHub, and MID Server
  • Create and maintain technical documentation (design specs, runbooks, user guides) and support user handoff training when required
  • Monitor application performance and availability
  • build dashboards/alerts and proactively remediate issues
  • Implement security hardening and compliance controls
  • support RMF authorization and accreditation (A&A) and applying DISA STIG/SCAP benchmarks and customer-specific requirements
  • proven experience with using Ansible, Python, Terraform, and PowerShell
  • assist in creating test, validation, and verification scripts
  • Troubleshoot and resolve complex system and service issues
  • perform and document Root Cause Analysis (RCA) and implement corrective actions
  • Conduct system performance analysis and tuning to optimize configurations and throughput
  • Execute engineering tasks across the SDLC, adhering to change/release processes and delivering within scope and schedule
  • Perform additional duties as assigned in a dynamic environment to support evolving business and technical requirements

Requirements

  • TS SCI Poly
  • Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master’s and 4 years, bachelor’s and 6 years, associates and 8 years or HS diploma and 10 years
  • Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2
  • The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines
  • Must have at least 1 year of relevant ServiceNow experience that can be a combination of work history, education, and training
  • The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle
  • Experience with at least one of (Agile, Scrum, SDLC)
  • Must be able to work with minimal supervision to perform complex technical tasks and work with others effectively
  • Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions
  • Strong communication skills for working effectively with clients and team members
  • Strong organizational skills, including attention to detail, multitasking and critical thinking skills
  • Skilled in working within a team environment within a professional office setting
  • Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities
  • Strong written and verbal communication skills
  • Working knowledge of Service Now or other ITSM platforms
  • Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook

Nice to have

  • Certification: ServiceNow Certified System Administrator
  • Cross platform and integration experience. Windows, Linux, Android, Juniper, and Cisco
  • Experience with databases including MariaDB

What we offer

  • Family Medical, Dental (w/ adult orthodontia) and Vision coverage
  • Pet Discount Program
  • PTO (Paid Time Off)
  • Maternity/ Paternity Leave
  • Supplemental Military Leave Pay
  • 11 Paid Holidays
  • 401(k) plan with 6% Company Contribution
  • Generous Professional Development Program
  • 100% Employer paid Short- and Long-Term Disability
  • 100% Employer paid Life Insurance
  • Supplemental Whole Life Insurance
  • Lucrative Referral Bonus Program
  • Annual Allowance for ANS Swag
  • Potential for Paid Overtime
  • Flexible Work Schedules

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