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Software Engineer, Platform

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Norm AI

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Location:
United States , New York City

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

190000.00 - 260000.00 USD / Year
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Job Description:

As a Software Engineer on Platform at Norm Ai, you will architect and build reliable, scalable systems that power our AI-driven compliance platform. You'll work at the intersection of infrastructure, security, and AI operations, building foundational services that enable both our platform reliability and our product teams' velocity. You'll have significant input into our technical architecture and the freedom to propose and implement improvements across our entire stack.

Job Responsibility:

  • Design and implement core platform services such as secure and scalable file handling, distributed job processing, and outage-resilient LLM provider integrations
  • Implement comprehensive observability and security controls across our platform
  • Create tools and processes to improve developer productivity and deployment efficiency
  • Establish best practices for service reliability, testing, and documentation
  • Mentor other engineers on infrastructure and platform development

Requirements:

  • 4+ years of experience as a software/backend engineer (or other similar role)
  • Strong proficiency in developing cloud-native containerized applications in at least one programming language commonly used for backend development (e.g., Python, Java, Rust, C++, etc.)
  • Track record of building reliable and scalable backend systems
  • Proficiency with data storage technologies such as PostgreSQL and Redis
  • Experience with observability tools such as Datadog or OpenTelemetry
  • Comfort with at least one of the major cloud providers (AWS, GCP, Azure)
  • Comfort with designing and maintaining CI/CD pipelines using tools like Github Actions
  • AI Fluency: actively use AI in day-to-day work to support thinking, creation, and problem-solving
  • Candidates should be prepared to demonstrate and discuss their AI usage throughout the interview process, including concrete examples of tools, workflows, and outcomes

Nice to have:

  • Experience in AI/ML infrastructure and tooling
  • Background working on complex compliance or regulatory systems
  • Familiarity with serverless architectures
  • Familiarity or experience navigating common Enterprise requirements such as SAML, SSO, 17a-4, etc.
What we offer:
  • Equity compensation
  • 401(k) plan with an employer match
  • Top-tier insurance coverage, encompassing health, dental, hospital, accident, and vision plans
  • Relocation reimbursement for candidates needing to relocate to NYC
  • Fast-paced learning environment where professional growth is constant

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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