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Software Engineer/Lead Software Engineer - Servicenow Development

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Information Technology Senior Management Forum

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Location:
United States , Bloomington

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

104000.00 - 142500.00 USD / Year
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Job Description:

As a Software Engineer specializing in ServiceNow development, you will be responsible for designing, configuring, developing, and implementing ServiceNow solutions that enhance our CMDB. You will work closely with cross-functional teams of architects, business analysts, and other software engineers to develop solutions that align with industry best practices that support IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM) modules in ServiceNow.

Job Responsibility:

  • Design, develop, configure, and implement solutions within the ServiceNow platform with a primary focus on the Configuration Management Database (CMDB), Discovery, and Service Mapping
  • Integrate CMDB with ITSM, ITOM, and Asset Management modules to enhance data visibility and operational efficiency
  • Configure identification and reconciliation rules, CI Classes, and models
  • Develop and maintain automation scripts using JavaScript, Flow Designer, and orchestration tools
  • Focus on data integrity through data analysis, reconciliation, and CMDB audits
  • Collaborate with stakeholders to gather requirements, assess project scope, and implement effective technical solutions that improve CMDB accuracy, integrity, and usability
  • Integrate ServiceNow CMDB with other enterprise systems and third-party applications to support IT Operations and IT Asset Management processes
  • Troubleshoot and resolve issues related to CMDB data quality, service mapping, discovery, and related ITSM/ITOM/ITAM functionalities
  • Participate in code reviews, testing, and deployment activities to ensure high-quality deliverables
  • Stay updated with the latest ServiceNow features, best practices, and industry trends, especially around CMDB and IT Operations

Requirements:

  • Bachelor’s degree in Computer Science, Information Technology, or related field
  • Proven hands-on experience with ServiceNow development
  • Experience with one or more of the following ServiceNow modules: IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM) modules
  • Proficiency with JavaScript, Glide API’s, Flow Designer, and ServiceNow platform configuration
  • Experience with ServiceNow scripting, including client scripts, business rules, script includes, and workflows
  • Knowledge of Discovery, MID Server configuration, and integration protocols (REST/SOAP, JBDC, etc)
  • Excellent communication and teamwork abilities
  • ServiceNow Certified System Administrator or Developer certification will set you apart
  • certifications in CMDB or relevant ITSM/ITOM/ITAM modules are a bonus
  • Applicants for this position are required to be eligible to lawfully work in the U.S. immediately
  • employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity

Nice to have:

  • ServiceNow Certified System Administrator or Developer certification
  • certifications in CMDB or relevant ITSM/ITOM/ITAM modules
What we offer:
  • 401k Plan
  • Health Insurance
  • Dental/Vision plans
  • Life Insurance
  • Paid Time Off
  • Annual Merit Increases
  • Tuition Reimbursement
  • Health Initiatives
  • Potential yearly incentive pay up to 18% of base salary
  • Annual raise and bonus
  • Robust health and wellbeing programs
  • Multiple healthcare plan options
  • Vision, dental, telemedicine, 24/7 mental health professionals
  • Educational benefits
  • Industry leading training programs
  • Top-notch tuition assistance programs
  • Employee resource groups
  • Mentoring
  • Fertility/IVF/adoption assistance
  • College coaching
  • National discount programs
  • Interactive monthly financial workshops
  • Free financial coaching
  • State Farm Federal Credit Union
  • Generous time off policies
  • Parental leave
  • Paid holidays
  • Celebration day
  • Life leave (40 hours/year)
  • Bereavement leave
  • Community service/education support days
  • Matching Gift Program
  • Good Neighbor Grant Program
  • Employee Assistance Fund
  • Free financial advisors
  • 401(k) plan with company contributions of up to 7% of your salary

Additional Information:

Job Posted:
January 09, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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