Software Engineer, Knowledge Assist Jobs

Software Engineer, Knowledge Assist

Cresta

Location:
Romania, Bucharest ▼
Cluj

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

The Knowledge Assist (KA) team at Cresta builds AI solutions that help contact center agents access the right knowledge at the right time. Our projects include real-time generative assistance (GenKA), knowledge search (KS), retrieval-augmented generation (RAG) capabilities, and knowledge connectors to integrate with customer systems. We are looking for a software engineer who enjoys working across the stack and thrives in a dynamic, fast-paced environment. While this role leans toward backend development, a full stack skill set is highly valued.

Job Responsibility:

Build scalable, reliable backend services that power real-time AI assistance and search
Design APIs and data flows to support integrations with knowledge bases and customer systems
Work across the stack when needed, including backend, frontend, and infrastructure layers
Collaborate closely with product managers, machine learning engineers, and fellow software engineers
Take ownership of projects end-to-end, from design through implementation and operation in production
Contribute to technical discussions, architecture reviews, and continuous improvement efforts

Requirements:

Bachelor’s degree in Computer Science or a related field, or equivalent practical experience
3+ years of experience in software engineering roles
Strong backend development skills, preferably with Python, Go, Node.js, or similar languages
Proficiency in designing clear, maintainable APIs (e.g., REST, gRPC)
Experience working with databases (PostgreSQL, ClickHouse, Elasticsearch, or equivalents)
Solid understanding of system design, distributed systems, and cloud platforms (AWS, GCP, or Azure)
Clear communication skills and a collaborative working style

Nice to have:

Familiarity with frontend development (e.g., React or similar frameworks) is a plus

What we offer:

Compensation for this position includes a base salary, equity, and a variety of benefits

Additional Information:

Job Posted:
December 07, 2025

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.