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Shape the technology transforming livestock management - from paddock devices to cloud platforms. Keep our IoT platform running reliably and continuously improving - from paddock devices through to cloud systems. This role blends hands-on problem solving, reliability engineering, and close collaboration across engineering and customer teams.
Job Responsibility:
Lead IoT system reliability - keeping devices connected and cloud services robust
Investigate field issues and troubleshoot complex IoT problems across hardware, firmware, and cloud systems
Support dev and customer success teams with testing, debugging, and operational questions
Participate in an on-call rotation to respond to incidents, trace root causes, and coordinate fixes
Build dashboards, monitoring tools, and predictive alerts to proactively identify issues
Work with third-party providers and manufacturers to improve device and system reliability
Monitor cloud availability and scalability, and drive improvements where needed
Requirements:
Experience or strong interest in IoT systems and wireless connectivity
Solid development skills in Node.js, C, and shell scripting
Experience working with Linux environments (Ubuntu) and embedded systems
Familiarity with cloud platforms (AWS, Azure, or GCP)
Exposure to IoT protocols such as MQTT, CoAP, LoRa/LoRaWAN, or Protobuf
Strong problem-solving skills and the ability to debug across device, network, and cloud layers
Clear communication and a collaborative mindset
Nice to have:
LoRa gateways or long-range wireless systems
LTE-M or NB-IoT connectivity
Machine learning or anomaly detection for device monitoring
Raspberry Pi, Arduino, or ESP32 projects
AWS certifications or cloud architecture
What we offer:
Competitive salary plus superannuation and performance incentives
Modern Melbourne office with strong transport links
The pace and impact of a high-growth technology team
Global career pathways within Gallagher
Access to the tools and technology you need to do great work
A collaborative engineering culture focused on solving real problems