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OpenAI’s Applications Engineering team engineers, owns, and evolves OpenAI’s core productivity ecosystem—not simply as custodians of SaaS solutions, but by building custom tools, integrations, and automation that solve problems off-the-shelf software cannot. With a company-wide lens and deep technical expertise, we bridge gaps between teams, operationalize applications for scale, and deliver secure, seamless, and innovative employee experiences. We proactively design and develop custom solutions where required, creating paved paths that reduce friction, improve productivity, and enable other teams to focus on their core missions. As a Software Engineer: Internal Applications, Enterprise, you are tasked with enhancing employee technology services through automation, Infrastructure-as-Code (IaC), and the development of workforce tooling. You will leverage OpenAI's models to optimize identity and access management (IAM) systems, build applications and dashboards for internal users, and streamline complex workflows through automation. This role involves designing and implementing efficient, secure, and scalable solutions, including intelligent Slack bots and integrations to improve operational efficiency and user experience.
Job Responsibility:
Design, build, implement, and maintain secure, scalable, and performant workforce technology infrastructure, automation workflows, and bespoke tooling that improves the OpenAI employee experience
Deliver critical IT efficiencies and automation through both bespoke software development and first-party tooling to enhance technology service delivery
Employ modern Infrastructure-as-Code (IaC) methodologies, developing GitOps-driven solutions to manage technology workflows at scale
Build and maintain CI/CD pipelines for corporate infrastructure, deploying to progressively tested environments across multiple clouds (Azure, AWS, GCP)
Create scalable internal tools and dashboards to optimize workflows and improve visibility into engineering operations
Design and manage internal integrations, including Slack bots and workflow automation solutions
Support IAM processes by automating access provisioning and lifecycle management for internal applications
Collaborate with the IAM team to manage cloud-based identity and access controls, ensuring compliance with security policies and standards for internal applications
Collaborate with security teams to align technology automation initiatives with Zero Trust principles and compliance frameworks
Implement role-based access controls (RBAC) and mitigate security risks through automated policies
Work cross-functionally to identify areas for corporate technology service improvement and implement self-service solutions
Manage multiple projects and initiatives, ensuring efficiency and alignment with business objectives
Requirements:
Proficiency in a modern programming language, ideally Python
Strong knowledge of and experience with cloud platforms (Azure, AWS, GCP) and infrastructure management
Deep knowledge and experience managing corporate infrastructure at scale with Infrastructure-as-Code (IaC) practices & GitOps workflows (Terraform, Ansible, Chef, etc.) as well as cloud automation best practices
Experience integrating corporate infrastructure with CI/CD pipelines and DevOps workflows
Proven track record of developing and maintaining internal tools to streamline corporate technology and business processes
Demonstrated experience developing internal automation solutions, such as Slack bots and integrations
Strong understanding of role-based access controls (RBAC) and security principles
Experience working with enterprise technology services and optimizing workflows at scale
Excellent stakeholder management skills and ability to work cross-functionally with IT, security, and business teams
Clear and concise communication skills to explain technical concepts to both technical and non-technical audiences
A self-starter with strong analytical and problem-solving skills
Nice to have:
Experience with front end application and UX development (React, Typescript, etc.)
Experience with containerization technologies such as Docker and Kubernetes
Familiarity with compliance frameworks such as SOC 2, ISO 27001, FedRAMP, and NIST
A security thought leader with contributions to Enterprise Applications & IAM-related open-source projects or technical communities
What we offer:
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided
Offers Equity
performance-related bonus(es) for eligible employees