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As a Software Engineer II for Microsoft Teams Triage Services, you will design, develop, and maintain scalable backend systems to support critical customer needs. Microsoft Teams supports over 300 million daily active users globally and serves as the primary tool for collaboration, productivity, and communication for work and life. It also provides a platform for ISVs to build and extend applications and agents to the Microsoft 365 ecosystem. We are seeking a Senior Software Engineer to lead and strengthen the critical area of feeds and notifications, empowering users to efficiently triage messaging, app, and agentic content. You will collaborate with cross-functional teams to deliver high-quality software solutions that drive productivity and engagement across Microsoft Teams’ global and diverse user base. If you are motivated to work in a fast-paced, startup-like environment, this team may be the right fit for you. We are looking for a senior engineer to drive strong technical fundamentals along with thought leadership and innovation to enhance the function of triage in the era of AI.
Job Responsibility:
Architect and implement backend services with state-of-the-art frameworks and technologies
Optimize existing systems for enhanced performance, scalability, and cost efficiency
Design and maintain APIs to enable robust integration with frontend and partner services to deliver seamless end-to-end user experiences
Develop tools for monitoring, analytics, and recovery to improve service quality and resiliency
Work collaboratively with product managers, partner engineers, leaders and data scientists to deliver impactful features
Ensure all backend systems comply with security and privacy standards
Requirements:
Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
OR equivalent experience
Strong understanding of algorithms, data structures, and system architecture
Experience working with SQL/MySQL and NoSQL databases
Familiarity with high-scale services and RESTful APIs on cloud platforms like Azure, AWS, or GCP
Knowledge of CI/CD pipelines and related infrastructure
Hands-on experience with debugging customer issues and managing live site mitigations
Excellent communication and collaboration skills
Passion for innovation and continuous learning
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have:
Experience with large language models (LLMs), prompt engineering, and big data analytics
Master's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
OR Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python