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Microsoft Viva Insights (also known as Copilot Analytics) empowers organizations to thrive in the era of AI-powered work. As part of Microsoft 365 Copilot, it delivers privacy-protected, data-driven insights through a unified experience that helps organizations maximize the impact of their workforce by understanding and accelerating the adoption of Copilot and Agents. Our team builds this platform using cutting-edge AI and large-scale data systems to surface actionable insights from collaboration and business signals. We’re hiring a Backend Software Engineer II to help deliver intuitive, AI-powered experiences that enable customers to understand work patterns, optimize collaboration, and realize potential by unlocking the full value of Microsoft Copilot. We also use generative AI extensively in our own development process to move fast, learn continuously, and deliver customer value at scale. In the fast-moving world of AI innovation, we operate with a startup mindset—agile, customer-obsessed, and deeply collaborative. Our inclusive, growth-oriented culture is grounded in Microsoft’s mission to empower every person and organization on the planet to achieve more. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Job Responsibility:
Design, implement, test, deploy, and operate large-scale, distributed backend systems that power AI-driven insights and analytics for Microsoft 365 Copilot and Viva Insights
Apply generative AI and ML techniques to deliver intelligent, personalized experiences that help customers understand and accelerate their AI transformation
Act as an embedded engineer for government cloud environments (GCC-High / DoD), executing onboarding, deployments, troubleshooting, and operational activities with the same ownership and rigor as Core Services full-time engineers
Build, manage, and maintain Azure infrastructure across environments, including compute, networking, storage, identity, certificates, and service dependencies, while adapting engineering practices to security- and compliance-constrained environments
Collaborate across disciplines (product, platform, infrastructure, security, monitoring, compliance) to define technical requirements, design robust APIs, and unblock cross-service dependencies—particularly in government cloud scenarios
Drive engineering excellence and service reliability through strong design, testing, observability, proactive monitoring, and deep diagnostics using logs, metrics, telemetry, and Kusto (KQL)
Contribute to team culture by mentoring peers, sharing knowledge, and fostering an inclusive, growth-oriented environment
Continuously learn and adapt to new technologies, patterns, and best practices in AI, distributed systems, and cloud-native development
Requirements:
Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
3+ years of hands-on software design and coding experience
Experience applying AI/ML techniques or working with generative AI systems in production environments
Familiarity with modern version control systems like Git and agile development methodologies
Hands-on experience with Azure cloud services, including compute, networking, storage, identity, and resource governance
Experience designing and maintaining infrastructure-as-code (e.g., ARM/Bicep or equivalent) and CI/CD pipelines, including YAML-based build and release definitions, deployment automation, and troubleshooting deployment failures
Experience supporting live-site operations, including incident triage, root cause analysis, and driving issues to resolution
Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: The successful candidate must have an active U.S. Government Secret Security Clearance
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination
Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance
U.S. citizenship required. Role must be eligible to obtain and maintain required U.S. Government personnel screenings, including CJIS Security Screening (as applicable) and DoD IT-2 suitability for access to GCC-High and Department of Defense cloud environments
Prior IT-2 approval and hands-on experience supporting GCC-High or DoD environments are strongly preferred
Nice to have:
Demonstrated experience designing and implementing large-scale distributed systems or cloud platforms
Solid collaboration and communication skills to work effectively across teams and disciplines
Prior experience with GCC, GCC-High, DoD clouds or environments with strict compliance, auditing, or access controls
Familiarity with EV2 or similar large-scale deployment orchestration systems
Prior IT-2 approval and hands-on experience supporting GCC-High or DoD environments are strongly preferred