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Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? Join Engineering Operations (EngOps) – the organization driving operational excellence across the Microsoft Cloud to strengthen quality, reliability, security, and customer trust. As part of EngOps, you’ll design solutions that prevent issues before they happen, embed AI-powered automation, and turn signals into actions that deliver measurable customer impact. Our culture of empowerment, inclusion, and growth mindset defines how we work. The PRIMO organization within EngOps is responsible for building great products to enable Customer Success at scale. This Software Engineer position is targeted for someone who is: thrilled about online services, cloud computing, and user experience, loves to work in an agile development team, embraces and solves new technological challenges, deeply passionate about building effective software and continuously improving the development process, independent thinker and working collaboratively in a team environment. As part of this role, you will collaborate closely with multiple teams to deliver key customer solutions and the technology to support them. You will have ample opportunities to participate in all stages of our engineering lifecycle - from initial research and discovery, quick iteration on promising concepts, solution prototyping, and development, all the way through successful service rollout and Live Site support. Every day, customers stake their business and reputation on our cloud. You can help EngOps keep them secure, resilient, and ready.
Job Responsibility:
Design, implement, verify, deploy, and maintain high-quality code using modern engineering practices and tools
Optimize, debug, and refactor code to improve performance and maintainability, and effectiveness
Works with appropriate stakeholders to determine user requirements for a feature
Collaborates with experienced engineers and mentors to translate ideas from research and design into production-grade systems
Acts as a Designated Responsible Individual (DRI) in monitoring system/product feature/service for degradation, downtime, or interruptions for simple problems, and recommends actions to restore system/product/service by following the playbook
Contribute to the continuous improvement of the team's processes, practices, and culture
Learn and adopt new technologies and frameworks as needed
Requirements:
Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
These requirements include, but are not limited to, the following specialized security screenings:Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have:
Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master’s Degree in Computer Science or related technical field and 3+ years technical experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
Experience designing, implementing, and shipping high scale web services using C# or Java
Experience or working knowledge of JavaScript/Node.js/React or another similar web stack
Experience with distributed systems and a cloud technology stack such as Azure or AWS
Working knowledge of agile software development methodologies and tools that enable these, such as GitHub, Azure DevOps, etc.
Demonstrated proficiency in computer science concepts including data structures, algorithms, and software design patterns
Demonstrated experience in object-oriented programming