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Are you excited about building the next generation of AI-powered automation experiences? The Agent Flows team, part of the Intelligent Automations organization at Microsoft, is leading the way in delivering AI-first Cloud Automation capabilities in Microsoft Copilot Studio and Power Platform. Our technology powers productivity and business process workflow automation for millions of customers, with billions of automations running every day across the globe. You’ll join a team that thrives on pushing the boundaries of what’s possible with AI, blending state-of-the-art engineering with cutting-edge applied science to redefine automation at scale. As a Software Engineer II on our team, you will design, build, and deliver innovative automation services and experiences that empower makers and enterprises alike. You’ll work across both product engineering and AI capability development, leveraging your technical expertise to solve complex challenges and shape the future of agentic automation platforms. This opportunity will allow you to accelerate your career growth, work on highly visible products used by millions, and develop a deep understanding of both cloud-scale engineering and applied AI. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Job Responsibility:
Collaborates with appropriate stakeholders to determine user requirements for a scenario
Drives identification of dependencies and the development of design documents for a product, application, service, or platform
Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI)
Drives creation and conducting of experimentation to determine the effectiveness of changes, monitors developments for prototyping and testing products, and interprets results from experimentation
Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items
Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate
Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale
Embody our culture and values
Requirements:
Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
OR equivalent experience
2+ years of industry experience in service development, successfully shipping services through multiple releases
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have:
Experience creating AI-centric experiences, or familiarity with building AI orchestration systems
Proven ability to utilize generative AI, conduct experiments, and evaluate AI effectiveness in product improvements
Experience building scalable applications and services with Azure or other scalable cloud platforms with robust performance, resiliency, telemetry, and security