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The Skills & Rep Agents team builds Highspot’s personalized, AI-enhanced coaching capabilities. We deliver intelligent, adaptive experiences that integrate multiple data sources and large language models (LLMs) to create differentiated value for our customers. Our work increasingly focuses on Agentic AI systems — building intelligent agents that reason, act, and integrate seamlessly across platforms. We are looking for a Backend Software Engineer with strong object-oriented programming skills (preferably Ruby and Python) to help us design and scale the next generation of AI-driven coaching experiences. As a senior engineer, you’ll lead the design and development of our core backend systems, collaborate with Product Management and Design, and build robust integrations with cutting-edge AI technologies from OpenAI, Anthropic, and Microsoft.
Job Responsibility:
Design, develop, and maintain high-quality, scalable, and user-centric backend systems using modern technologies
Build and maintain integrations with multiple large language models (LLMs) including ChatGPT, Claude, and other OpenAI and Microsoft models
Collaborate closely with AI/ML engineers to productionize agentic workflows and autonomous reasoning systems
Partner effectively with Product Management and UX Design to translate ideas and research into production-ready, AI-enhanced features
Leverage AI-assisted development tools such as Cursor, GitHub Copilot, and other code generation frameworks to accelerate development and improve code quality
Collaborate cross-functionally to deliver differentiated customer value through AI and data-driven solutions
Troubleshoot and resolve critical production issues while contributing to internal documentation and best practices
Requirements:
Bachelor’s degree in Computer Science or equivalent practical experience
2+ years of experience in back-end software development building and maintaining large-scale web applications
At least 1 year of experience working with object-oriented programming languages
Ruby and Python preferred
Strong understanding of API design, data modeling, and backend scalability
Experience integrating or working with AI/LLM platforms such as OpenAI, Anthropic (Claude), or Azure OpenAI
Familiarity with AI-powered development tools (e.g., Cursor, GitHub Copilot, Cody, etc.) and a demonstrated ability to incorporate them effectively into day-to-day workflows
Excellent communication skills and a demonstrated ability to influence key technical decisions
What we offer:
Comprehensive medical, dental, vision, disability, and life benefits
Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP) with immediate vesting
Flexible PTO
Generous Holiday Schedule + 5 Days for Annual Holiday Week
Quarterly Recharge Fridays (paid days off for mental health recharge)
Flexible work schedules
Access to Coaches and Therapists through Modern Health
2 Volunteer days per year
Monthly transportation allowance for employees that work in our Vancouver Hub location
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