Software Engineer II

Service Engineer II

Microsoft Digital (MSD) builds and manages the critical products and services th...

Location

United States , Redmond

Salary:

100600.00 - 199000.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 2+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls
OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements
Master's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 3+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls
OR Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 5+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls
OR equivalent experience
1+ year(s) technical experience working with large-scale cloud or distributed systems
3+ years working with Microsoft 365 services (Exchange, SharePoint/OneDrive, Teams, Windows, Intune), large-scale cloud or hybrid environments, and enterprise network services
Background in enterprise IT service escalation, live-site operations, and end‑user support, with a focus on collaboration and communications platforms
Proficiency with code/script development leveraging PowerShell, GraphAPI, and other relevant automation technologies

Job Responsibility

You will be the customer advocate across spectrum of services provided by the organization
You will engineer tools and processes to measure and ensure service health
You will identify and drive service and product improvements that meet the needs of Enterprise customers
You will define and leverage data and telemetry to make decisions and driving feedback into systems design and implementation
You will partner with other teams to improve products and processes to drive delightful end-user experiences
You will gain a working understanding of Microsoft businesses and collaborate with mentors and leaders, to contribute to cohesive, end-to-end experiences for our users
You will monitor Live Site of the key business/service metrics in production to ensure a quick response in case issues occur (or preferably before the issues occur) and to ensure the service performs well on the agreed outcomes
You will provide technical subject-matter expertise in one or more areas of the Microsoft 365 and Office365 services to optimize and improve the end-user experience
You will contribute to Showcase materials and customer engagements to drive adoption of Microsoft products

Fulltime

Microsoft’s Azure Data engineering team is leading the transformation of analyti...

Location

India , Bangalore

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science or related field AND 4+ years of fullstack experience building software tools, internal platforms, automation systems, or developer productivity solutions
Strong coding expertise in C#, TypeScript, Java, Python, or JavaScript

Job Responsibility

Develop internal tools and platforms that modernize engineering workflows for Power BI Desktop and Service
Implement scalable, secure, and reliable systems that support productivity, automation, and compliance across engineering teams
Integrate GenAI, telemetry, and ML-based intelligence into tools to enhance coverage, detection, and engineering insights
Modernize legacy systems by migrating them to cloud-native, maintainable architectures
Build telemetry‑driven insights to improve observability, diagnostics, and product quality
Develop automation solutions that support rapid validation cycles for weekly Power BI releases
Partner with PM, QA, Release Engineering, and Partner Teams (Desktop, Service, Infra, ADO/GitHub) to align tooling needs and engineering OKRs
Influence engineering strategy through data-driven insights, metrics, and tooling analytics
Drive continuous improvement through measurable success indicators and iterative tool enhancements

Fulltime

Software Engineering II

Microsoft Specialized Clouds combines the power of edge platforms, devices, and ...

Location

India , Bangalore

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, c#, .NET. Golang, Java, or Python
Experience in building Microservices based products
Experience in working with deployment and debugging microservices in Kubernetes environments and helm charts
Experience in end-end test automation using automation frameworks
Experience in building reliable, distributed systems software
Self-motivated, Problem-solving skills and drive for results.
Good interpersonal and communication skills

Job Responsibility

As a Software Engineer II, you will contribute to the Azure Local product vision.
Create and implement code for feature, reusing code as applicable. Consider diagnosability, reliability, and maintainability with few defects, and understand when the code is ready to be shared and delivered. Apply coding patterns and best practices to write code.
Review code of a feature development to assure it meets the team's and Microsoft's quality standards, is reliable and accurate and is appropriate for the scale of the product feature. Apply feedback to current and future iterations. Participates in code reviews to ensure coding standards are followed.
Build knowledge, share new ideas, and share pinpoints of engineering tool gaps to improve software developer tools to support other programs, tools, and applications to create, debug, and maintain code for complex product features. Use open source when possible.
Contribute to the development of automation within production and deployment of a complex product feature. Runs code in simulated, or other non-production environments to confirm functionality and error-free runtime for products with little to no oversight.
Maintains communication with key partners across the Microsoft ecosystem of engineers. Considers partners across teams and their end goals for products to drive and achieve desirable user experiences and fitting the dynamic needs of partners/customers through product development.
Identifies areas to efforts to integrate instrumentation for gathering telemetry data on system behaviour such as performance, reliability, availability, usage, and safety mechanisms. Contributes to sustaining feedback loops from telemetry resulting in subsequent designs. Helps to create outputs of telemetry such as notifications or dashboards.
Act as a Designated Responsible Individual (DRI) working on call to monitor service for degradation, downtime, or interruptions. Alert stakeholders as to the status and gains approval to restore service for simple problems. Respond within Service Level Agreement (SLA) timeframe. Escalates issues to appropriate owners.

Fulltime