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The Microsoft Intelligent Cloud Health (MICH) team builds intelligent systems that power cloud consistency and reliability across M365 commercial and sovereign clouds. We focus on engineering AI-forward solutions, advanced reasoning models, fine-tuned LLMs, and intelligent retrieval systems that transform massive observability data into actionable insights, enabling seamless management of M365 global clouds. This is an opportunity to work on cutting-edge AI and tackle complex challenges in cloud consistency and reliability, while making a direct impact on hundreds of millions of M365 customers worldwide.
Job Responsibility:
Design and build intelligent systems that power the future of cloud reliability and consistency at global scale
Apply expertise in distributed systems, applied AI, and large-scale data engineering to transform large volumes of observability data, operational metadata, and system configuration information into actionable insights
Contribute to design, implementation, and technical direction, with opportunities to mentor and grow depending on your experience
Partner with applied scientists, product managers, and ML engineers within MICH and across Microsoft to bring AI-forward solutions from concept to production
Work on challenges that inspire creativity, deep technical skill, and collaboration, all while expanding your expertise and delivering reliability and trust to hundreds of millions of M365 customers worldwide
Requirements:
Bachelor's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
3–5 years of experience building and deploying large-scale backend services
Solid expertise in one or more of the following: C#, Java, Python, or similar modern languages
Solid problem-solving skills, with a passion for debugging and improving system resilience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have:
Master's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
Solid understanding of security best practices, CI/CD pipelines, and monitoring/alerting systems
Experience with distributed systems and cloud-native development (preferably Azure)
Experience working with AI/ML models, embedding techniques, or recommendation systems
Good communication skills and ability to work in a collaborative, fast-paced environment