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This role is centered on designing and deploying services and infrastructure that empower our models and agents to generate insights and execute tasks, all grounded in authorized data sources and internal systems. You’ll help define the most effective data access patterns to unlock higher model accuracy and task performance. You will own the full lifecycle of your work—from architecture and implementation to production operations and on-call responsibilities. Success in this role requires a solid understanding of enterprise data management fundamentals, including security, identity and access, performance, and reliability.
Job Responsibility:
Design, build, and maintain infrastructure and networking systems that connect structured and unstructured data to LLMs in a performant and reliable manner
Design, build, and maintain secure and compliant systems to process sensitive and valuable data
Ensure our platform can support use cases at the scale of large enterprise customers, while remaining reliable and efficient
Integrate data access and authentication with our production model and agent systems
Collaborate with product, research and forward-deployed engineering teams to fill in the full picture on how to deploy production systems and achieve world-class results on overall task capabilities
Own the reliability of the systems you build, including participation in an on-call rotation for critical incidents
Requirements:
Have expertise in deploying, configuring, and operating software systems within customer-managed infrastructure and networks
Are excited to bring the power of AGI to the infrastructure the world runs on today
Are comfortable with ambiguity and rapid change
Have an intrinsic desire to learn and fill in missing skills, and an equally strong talent for sharing learnings clearly and concisely with others
What we offer:
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided
Offers Equity
performance-related bonus(es) for eligible employees