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The Developer Experience (DevX) team oversees our customer’s developer journey from discovery to building at scale. We aim to provide an onboarding experience so intuitive and well-organized that developers can discover product details, learn implementation specifics, and develop independently. During build and scale, our customers have developer affordances that are comprehensive, ergonomic and delightful. We achieve this by providing structured channels to collect feedback and use data analytics informing us on how we can provide the best experience.
Job Responsibility:
Collaborate with product, engineering, customer-success, and technical support teams to refine & streamline the developer experience for our customers
Ensure our APIs meet the highest standards and conventions
Create next-in-class user and data analytics pipeline
Build world-class developer portal and docs with AI as a core feature
Contribute to open source and fostering a developer community
Incorporate the latest technologies and up-leveling our tech stack
Develop external tools and services that get released to our customers
Requirements:
Bachelor degree or above in computer science or engineering related majors
A passion for building delightful developer-facing products
Advanced knowledge of one or more programming languages, including but not limited to Java, Kotlin, Python, Typescript
Strong communication and collaboration skills
Evidence of working on high-volume distributed systems
Strong cloud experience with GCP (preferred) or AWS (EC2, RDS, ELB, CloudFront, etc.) with Docker and Kubernetes
Nice to have:
Released and maintained well-known APIs or have API design experience
Experience within the financial domain
Led major migrations in software that involved breaking changes
Worked in both early-stage startups (<20) and 1000+ sized companies
Deep proven technical knowledge of either front-end and/or backend systems
Worked in developer experience or other customer-facing engineering roles