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Software Engineer - CloudOps

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Gallagher Group

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Location:
United States , Kansas City

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Own the systems behind smarter farming. Build, fix, and scale eShepherd’s cloud platform. At eShepherd, we’re transforming livestock management with smart virtual fencing technology that gives farmers and ranchers more freedom, flexibility, and insight. Our mission is simple: make farming easier, more sustainable, and more productive - without compromise.

Job Responsibility:

  • Provide first-line CloudOps support during US hours – respond to incidents, outages, and alerts
  • Diagnose and troubleshoot AWS infrastructure (EC2, RDS, Lambda, S3, and networking)
  • Implement temporary fixes to restore service, then collaborate with AU R&D to develop permanent solutions
  • Proactively improve dashboards, monitoring, and observability (Grafana, CloudWatch)
  • Support Customer Success by pulling operational data, improving processes, and resolving minor issues
  • Contribute to Infrastructure as Code (Terraform), automation, CI/CD, and platform reliability initiatives

Requirements:

  • Proven production experience with AWS cloud services
  • Familiarity with monitoring and observability tools (Grafana, CloudWatch, Prometheus)
  • Practical experience with Infrastructure as Code (Terraform, CloudFormation)
  • Strong troubleshooting, problem-solving, and decision-making skills
  • Comfort operating with incomplete information and learning quickly

Nice to have:

  • CI/CD pipeline experience (GitHub Actions, GitLab CI, Jenkins)
  • Exposure to IoT, distributed systems, or edge computing
  • Experience supporting operational or customer-facing teams
  • Interest in automation, data pipelines, or AI-enabled workflows
What we offer:
  • Competitive salary + performance-based incentives
  • Career growth as you gain deep system knowledge and take ownership of US cloud operations
  • Health, dental, and vision coverage
  • Life, accident, disability, and critical illness insurance
  • 401(k) with employer contributions
  • Employee Assistance & Wellness Programs
  • Tools, tech, and support to do your best work
  • Collaborative team culture with startup energy and global impact

Additional Information:

Job Posted:
March 25, 2026

Expiration:
April 24, 2026

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