Software Engineer, Backend (Usage & Billing Platform)

• Design, build, and operate high-throughput usage metering pipelines (event schemas, exactly-once ingestion, windowed aggregation), including backfills, reconciliation, and strong data-quality guarantees (idempotency, deduplication, lineage)
• Develop and evolve Billing Platform primitives including plans, pricing, entitlements, discounts/credits, invoicing, as well as integrations with identity, data warehouse, ERP/payment providers
• ensure auditability, compliance, and financial-grade accuracy
• Ship real-time product experiences powered by usage (quotas, alerts, in-app dashboards) and robust observability
• define SLAs and lead incident response for platform reliability
• Partner with Product, Finance, RevOps, Security, and Application teams to translate business rules into meters and pricing models
• validate with experiments and usage analytics
• Improve developer ergonomics and consistency across Benchling via clear APIs/SDKs, instrumentation standards, documentation, and mentorship
• drive continual improvements to team process and tooling

• 5+ years of professional software engineering experience, ideally in SaaS and/or platform engineering
• Proficiency in backend development and API design with Python, Go, Java, or TypeScript (Benchling uses Python internally for most systems)
• strong data modeling skills and experience with transactional (e.g., Postgres) and analytical stores (e.g., Snowflake/ClickHouse)
• Experience designing and operating distributed systems and event-driven/streaming pipelines (e.g., Kafka/Kinesis/Pub/Sub) plus batch processing (e.g., Spark/Flink/Beam)
• solid testing and reliability practices
• Track record of delivering projects end-to-end and collaborating with Product, Finance, RevOps, and Security to translate business rules into meters, pricing, and invoicing
• Deep care for data quality and correctness (idempotency, deduplication, reconciliation/backfills, lineage/audit trails) and familiarity with SLIs/SLOs, observability (metrics/logs/tracing), and incident response
• Excellent communication and documentation skills
• ability to mentor peers and improve developer ergonomics through clear APIs, instrumentation standards, and tooling
• Enthusiasm for complex technical challenges and an interest in the life sciences domain

experience building or integrating metered consumption systems (e.g., OpenMeter, Metronome), payment/ERP providers (e.g., Stripe, NetSuite), and downstream analytics/revenue recognition tooling

• Competitive total rewards package
• Broad range of medical, dental, and vision plans for employees and their dependents
• Fertility healthcare and family-forming benefits
• Four months of fully paid parental leave
• 401(k) + Employer Match
• Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
• Mental health benefits, including therapy and coaching, for employees and their dependents
• Monthly Wellness stipend
• Learning and development stipend
• Generous and flexible vacation
• Company-wide Winter holiday shutdown
• Sabbaticals for 5-year and 10-year anniversaries