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We are seeking talented candidates to join our professional services engineering team to help with the implementation and scaling of our API first integrations with clients and partners. The ideal candidate will have a strong foundation in software engineering, cloud platforms, and relational databases. While leadership experience is not required, the ability to work effectively within a team and a strong desire to learn and grow are essential.
Job Responsibility
Collaborate with cross-functional teams, including Product, Engineering, and Client Success to ensure smooth implementation
Serve as the main point of contact for clients during onboarding and integration, escalating complex issues to senior team members as needed
Learn the VideoAmp API suite to guide clients through integration processes and troubleshoot common issues
Learn the relevant segments of the VideoAmp relational data model to troubleshoot problems
Support the implementation of technical solutions that align with client needs and business objectives
Assist in managing client integration projects by coordinating tasks, gathering requirements, and ensuring timely communication
Document integration processes, client configurations, and technical learnings to contribute to team knowledge and efficiency
Identify and work closely with internal teams to address gaps and deficiencies
Requirements
Strong programming skills in a range of technologies, languages, and standards, such as strongly-typed languages (Golang, Java, Scala etc.), SQL, REST, SOAP, Data Transformations, JSON, OpenAPI
Experience in Golang
Expertise in cloud platforms (AWS, GCP)
Expertise in relational databases, such as Postgres and Snowflake
Exceptional communication skills, with the ability to convey technical concepts to non-technical stakeholders and ask clarifying questions to develop technical requirements
Strong track record of collaboration with cross-functional teams in a dynamic environment
Familiarity with the television, streaming, and digital advertising ecosystem is strongly preferred
Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience)
Strong interest in technology and client-facing work, with the desire to grow into a technical account or solutions role
Basic understanding of APIs and integration concepts (e.g., REST, JSON) through coursework, internships, or hands-on learning
Strong interpersonal and communication skills, with the ability to clearly interact with both technical and non-technical audiences
Ability to manage multiple tasks and client requests in a fast-paced, dynamic environment
High emotional intelligence and growth mindset, with a desire to proactively seek feedback from others to continually improve
Nice to have
Exposure to cloud platforms (AWS, GCP) or programming languages (Golang, Java, Python, etc.)
Interest in the media, streaming, or digital advertising space