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Software Engineer 2 - Team Incident Analysis

https://www.pagerduty.com Logo

PagerDuty

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Location:
Canada , Toronto

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

115000.00 - 165000.00 CAD / Year
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Job Description:

At PagerDuty, we’re reimagining how teams learn from and respond to technology incidents—and we’re looking for a passionate SDE-2 engineer to join us on that journey. You’ll help design and build the next generation of features that power our core system for post-incident learning and agentic (AI-driven) workflows—tools that help our customers turn insights into continuous improvement. Here, you’ll collaborate with talented engineers who are deeply committed to excellence, innovation, and lifting each other up. If you’re excited by solving meaningful problems, growing alongside others who share your curiosity and drive, and contributing to PagerDuty’s mission of making the world’s digital operations more reliable and resilient, this is the place to make your mark.

Job Responsibility:

  • Work with a wide range of systems, processes, and technologies to build features and solve customer problems
  • Build and ship new customer-facing features, working directly with a product manager, customer support team, and a team of engineers
  • Collaborate with other teams (such as product, UX, and other engineering teams) to deliver the highest quality experience on all platforms
  • Provide code reviews for your fellow team members
  • Own and maintain the production systems that you build over the long term, be on-call for production issues, and steer the future direction of the components
  • Participating in your team’s on-call rotation, triaging and addressing production issues as they arise

Requirements:

  • 3+ years of development experience working on customer-facing SaaS applications and web-based systems
  • Proficiency in at least one modern programming language (e.g., Python, Java, TypeScript/JavaScript, Go, or Ruby)
  • Experience working in an agile environment with iterative development and fast feedback
  • Experience with modern AI assisted coding environments such as Cursor, Claude, Windsurf, etc.
  • Experience with tools that ensure your high-quality work makes a smooth, automated, repeatable transition from your machine to our staging and production environments
  • Solid understanding of web or service development basics (APIs, HTTP, JSON, REST)
  • Familiarity with version control and collaborative workflows (Git, pull requests, code reviews)
  • Clear, concise communication and a collaborative, growth-oriented attitude
  • Test-first mindset: can write unit/integration tests and reason about correctness

Nice to have:

  • Bachelor’s degree in Computer Science or related field, or equivalent practical experience
  • Public cloud engineering on AWS (preferred)
What we offer:
  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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