Software Engineer - Growth & Insights Team, PagerDuty

PagerDuty

Location:
United States, Atlanta

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Intermediate Software Engineer role on the Growth and Insights Engineering team at PagerDuty, working on analytics features that deliver key operational insights to customers, supporting growth and maturity of customer usage of PagerDuty product suite, building data transformation pipelines, dimensional models, and performant queries, and maintaining public analytics API and front-end UIs.

Job Responsibility:

Designing, coding, testing and shipping backend applications or micro-services, APIs or front-end interfaces
Build and develop the core infrastructure and tooling
Help drive and define team standards by participating in code reviews
Collaborate with product and UX to deliver the highest quality customer experiences
Lead post incident reviews and drive systematic improvements to prevent recurring issues
Collaborate with other engineering teams globally to define and implement development standards
Champion observability and monitoring best practices across the organization
Participate in a 24/7 on-call rotation

Requirements:

2+ years of experience designing, building, and operating large systems with scalability, availability, and performance requirements
Development experience working on customer-facing and web-based systems
Experience with monitoring, observability and logging platforms (e.g. DataDog, New Relic, SumoLogic, Splunk, Segment)
Proficiency in at least one programming language (e.g. Python, Java, Ruby, Elixir etc.)
Have operational experience with modern data stack patterns & tools (e.g. ELT, Kafka, applying software engineering principles to data problems, etc.)
Strong verbal and written communication skills

Nice to have:

Experience or School courses in AI based development creating agents
Experience building user-facing public APIs
Have built or worked on a customer-facing analytics product
Have experience working with Elixir and Snowflake
Experience working in a cloud data warehouse technology such as Redshift or Snowflake
Understanding of data modeling (star schema, etc.), extract transform load (ETL) processes
Have an eye for sleek design

What we offer:

Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:
September 06, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Software Engineer - Growth & Insights Team