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Software Development Specialist - L3 Production Support

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NTT DATA

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Location:
Mexico , Guadalajara, Aguascalientes

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Software Development Specialist - L3 Production Support role requires a minimum of 6 years of experience in Core Java and SQL, with a strong focus on L3 support. Candidates should have hands-on experience with tools like Splunk and AWS, and demonstrate excellent collaboration and problem-solving skills. An AWS certification is preferred. This position offers an opportunity to work in a dynamic environment, contributing to the continuous improvement of Java applications.

Job Responsibility:

  • Actively provide support for resolution of L3 issues with detailed analysis, code fixes, and rigorous testing
  • Work on supporting Product servers and clients on cutting-edge platforms. Contribute to our continuous improvement and continuous delivery
  • Continually focus on enhancing the performance of the Java applications
  • Implement new tool functionalities that support changing business requirements
  • Develop functions that automate provisioning and access management primary/secondary controls
  • Develop functions that help improve user experience
  • Provide technical feedback and support to Development teams
  • Perform detailed RCA of issues in production, and implement corrective actions

Requirements:

  • Hands-on development experience in Core Java with at least 3 years of experience
  • Should have worked on few Projects in Java tech stack
  • Candidate should clear coding interview using CoderPad.io with us
  • 6-9 overall Software experience
  • Strong in Java
  • Experience with SQL, Splunk, Git
  • Hands on experience using Service now and process workflow
  • Hands on Experience on AWS is preferable
  • 3+ relevant experience on L3 support
  • Experience working on DB and good with SQL queries
  • Experience with using Splunk for debugging and logs
  • Work effectively in collaboration with other team members
  • Validated collaboration and communication skills, being able to lead in a global environment
  • Understanding of Agile principles will be added advantage
  • Participate in Requirements gathering, design and implementation by collaborating closely with all the stakeholders
  • AWS certification is added advantage

Nice to have:

  • AWS certification is added advantage
  • Understanding of Agile principles will be added advantage

Additional Information:

Job Posted:
February 20, 2026

Work Type:
Hybrid work
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