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NTT DATA Logo NTT DATA · IT - Software Development

Software Development Senior Analyst

India, Noida Employment contract · Job Posted May 14, 2026
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Job Description

Need to work in Noon shift with overlap of 5 Hrs. with Onsite EST Hours. We are seeking a hands-on IBM i Platform Integration Engineer to support and stabilize our IBM i (AS400) environment during and after our migration from on-prem to IBM Cloud. This role fills the operational and technical gaps between development, infrastructure, vendors, and platform operations. The ideal candidate is comfortable working directly on the IBM i platform, installing and supporting applications, troubleshooting connectivity and integration issues, and acting as a technical liaison across teams. This role reports to the Technology Operations Supervisor and plays a critical role in reducing operational friction and ensuring platform reliability.

Job Responsibility

  • Install, configure, and support third-party and internally developed applications on IBM i
  • Perform system-level tasks including IPL coordination, PTF application, and environment validation
  • Support application deployments and upgrades in coordination with development teams
  • Monitor system health, job activity, subsystems, and resource utilization
  • Diagnose and resolve application, job, and batch processing issues across environments
  • Troubleshoot network connectivity issues in partnership with network and infrastructure teams
  • Analyze logs, job outputs, and system messages to identify root causes
  • Act as the first point of escalation before engaging vendors or developers
  • Serve as a technical bridge between WINS developers, infrastructure teams, and external consultants
  • Communicate effectively with developers who prefer minimal context switching, translating issues into actionable technical terms
  • Work directly with vendor support teams and consultants, speaking the same operational language
  • Ensure issues are clearly documented, tracked, and escalated appropriately
  • Provide clear, concise status updates and issue reporting to management
  • Document operational procedures, installation steps, and troubleshooting playbooks
  • Identify recurring issues and recommend process or tooling improvements
  • Support audit, compliance, and change management activities related to the IBM i platform

Requirements

  • Strong hands-on experience with IBM i (AS400) system administration
  • Experience installing and supporting applications on IBM i
  • Solid understanding of IBM i concepts such as libraries, subsystems, jobs, and authorities
  • Familiarity with PTFs, IPLs, and system maintenance activities
  • Working knowledge of networking fundamentals as they relate to IBM i connectivity
  • Ability to read logs, analyze failures, and troubleshoot complex platform issues
  • Proven ability to work with strong-willed or highly specialized technical teams
  • Comfortable acting as a translator between developers, infrastructure, and vendors
  • Able to escalate issues clearly and without drama
  • Strong written and verbal communication skills

Nice to have

  • Experience supporting IBM i in a cloud or hosted environment
  • Prior involvement in platform migrations or major infrastructure transitions
  • Experience working with managed service providers or consulting partners
  • Background in enterprise production support or regulated environments
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