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This is a US-based position that is overnight. Hours are 5pm-2am PST. It will start as a 6 month engagement and will likely extend to 12 months. The role will consist of executing day-to-day tasks to support the operations of the CI/CD pipelines of AAA games using Jenkins, Azure DevOps, and Perforce. This person will be responsible for supporting, troubleshooting, and improving the build pipelines for a Redmond-based game studios projects to ensure build stability. They will also create and monitor alerts based on observability data from the pipelines. Specifically, this role will be over night to ensure support for our global partners.
Job Responsibility:
Execute day-to-day tasks to support the operations of CI/CD pipelines for large-scale interactive entertainment projects using industry-standard tools like Jenkins, Azure DevOps, and Perforce
Routine maintenance such as updating auth tokens for services
Triage and resolve external partner issues
Mitigate issues blocking automation tasks from succeeding
Monitor and create alerts based on data from the build system
Drive data-backed improvements by identifying areas of improvement and recommend changes
Monitor and analyze metrics, traces, and logs across all CI/CD systems
Conduct root cause analysis (RCA) and postmortems
Combine history and upcoming needs to ensure CI/CD capacity
Design and implement scripts or similar automation to streamline operations
Requirements:
Minimum of 5 years of hands-on experience in DevOps or CI/CD tools, including Jenkins
Minimum of 5 years of experience designing, implementing, and editing scripts to streamline manual operations using languages such as PowerShell or Python within medium to large-scale codebases
Minimum of 3 years of experience implementing data solutions to measure and monitor Key Performance Indicators (KPIs) using technologies like SQL or Azure Data Lake
Demonstrated experience utilizing data and observability solutions to monitor KPIs for CI/CD infrastructure
Proficiency with Perforce source control system
Solid understanding of software development best practices, including agile methodologies and continuous integration and deployment
Excellent problem-solving skills and the ability to conduct thorough root cause analysis of critical problems
Outstanding communication and writing skills, with the ability to ask questions and share information clearly and concisely in a team-oriented environment
Experience with Jira or similar work item tracking systems
Ability to thrive in a fast-paced and dynamic environment
Nice to have:
Experience working with Unreal Engine
Familiarity with Azure or other cloud environments
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