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GO Systems, within Product and Regulatory Operations (PRO), comprises a technically-minded team working to develop and execute a strategy for unified, interoperable infrastructure across Global Operations (GO). GO Systems enables production workflow maturity within the tooling dimension for GO by identifying appropriate tooling strategies to solve business problems and partnering with key engineering partners to execute against those strategies. We are looking for a full-time software developer to join us. Our full stack developers help to scale and mature our tech stack by implementing new features, and last mile code changes, removing engineering bottlenecks across our various products.
Job Responsibility:
Extend our support platform and internal tools by building workflows and high-quality tools that enable operations to scale
Code using primarily PHP/Hack and JavaScript/React
Guide design and code reviews
Use software engineering skill sets to drive meaningful business impact by looking at problems through an operational lens
Support vibecoding across Operations
Business case development to support new and improved processes for consumers, businesses and partners that leverage our products
Work extensively with our cross-functional stakeholders like engineering, product management, legal, partnerships, business development and marketing
Drive and measure tool health, while supporting bug and incident management processes
Communicate and collaborate cross-functionally to align priorities with stakeholders across the family of Apps and influence organizational roadmaps
Gather, analyze and utilize relevant data to develop ways to improve the overall support experience
Requirements:
Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
BA / BSc degree in Engineering, Computer Science or related field or international equivalent
5+ years of programming experience
Analytical-thinking and problem-solving experience
Experience working across a global multicultural and multilingual team, solving problems and designing business operations from scratch
Experience communicating with cross-functional partners (both technical and non-technical audiences)
Nice to have:
Experience of consistently working under your own initiative and prioritization of work with minimal input
Experience with AI technologies
Experience with scrum and agile methodologies in delivering roadmaps
Proven collaboration and communication skills across a global team
Experience with internal tool development incorporating WFM knowledge and bug management
Experience with customer support/operations software-oriented projects
Knowledgeable in driving solutions for global operational teams
Experience with process change management or process improvement
Experience working in a technology company, consulting firm or a equivalent productive environment