Software Developer, CRM Job at Brkthru

Software Developer, CRM

Brkthru

Location:
United States

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

90000.00 - 110000.00 USD / Year

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Job Description:

As a Software Developer, CRM at Brkthru, you support and enhance key systems within our technology ecosystem, including Bravo (our custom React application), WordPress web properties, internal tools, and Zoho CRM environment. This role exists to ensure the stability, scalability, and continuous improvement of the systems that power Brkthru’s internal operations and client delivery. Serving as the subject matter expert for our CRM platform (Zoho), the Software Developer, CRM translates evolving business needs into sustainable technical solutions, recommends system improvements, and executes enhancements that strengthen data integrity and system reliability in alignment with business and technical leadership.

Job Responsibility:

Own the ongoing reliability and performance of the Zoho CRM environment, serving as the subject matter expert while aligning long-term architectural changes with business and technical leadership
Maintain and enhance Bravo (React), WordPress properties, and internal tooling to support business objectives
Identify and implement system improvements that increase reliability, usability, and scalability
Ensure thorough documentation of environment and processes
Lead CRM refactoring efforts to support evolving data structures, reporting needs, and automation workflows, aligning major structural changes with business and technical leadership
Design and implement integrations across systems using APIs and cloud infrastructure
Ensure code quality, documentation, and maintainability best practices are consistently applied
Execute technical initiatives from scoping through deployment, proactively communicating timelines, risks, and dependencies
Manage development workstreams in Jira, maintaining visibility across stakeholders
Coordinate with internal teams and external vendors to ensure successful delivery of concurrent initiatives
Identify opportunities to leverage automation, AI tooling, and emerging technologies to improve team efficiency
Proactively surface system risks, technical debt, and architectural gaps, recommending practical solutions and escalating concerns

Requirements:

5+ years of professional software development experience
2+ years of experience working within CRM (Zoho preferred) or other complex business systems
Experience owning or significantly contributing to production systems
Experience working in fast-paced, cross-functional environments
Proficiency in React, TypeScript, HTML/CSS
Strong backend development experience (Python preferred)
Experience working with REST APIs and JSON-based integrations
Solid SQL skills (PostgreSQL preferred)
Experience with cloud infrastructure (AWS preferred
GCP or Azure acceptable)
Familiarity with version control and CI/CD workflows
Experience managing technical work within Jira or similar tools
Ability to manage multiple concurrent projects with minimal oversight
Strong written and verbal communication skills

Nice to have:

7+ years of professional software development experience
Experience with Zoho CRM, Snowflake, Anthropic/LLM tooling, Marketo, HubSpot or other marketing automation platforms
WordPress development experience
Experience with Snowflake or modern data platforms
Familiarity with marketing automation tools
Experience integrating or leveraging LLM/AI tooling
Experience working in startup, agency, or small-to-mid-size team environments with evolving systems and shifting priorities

What we offer:

Medical/ Dental/ Vision/ HSA and FSA/ Long Term Disability/ Life and AD&D/ and more
Company paid Short Term Disability
401k Retirement plan with company match
Pizza Fridays and Hub Hangouts
Reimbursement of Home Office Expenses
A generous number of Holidays, PTO, and summer Fridays

Additional Information:

Job Posted:
March 22, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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