Soft Skills Trainer Job at Infinity Labs India (Noida)

Product Trainer Manager-HR

Sopra Steria is seeking a Product Trainer Manager-HR to develop and deliver enga...

Location

India , Noida, Uttar Pradesh

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field
Master’s degree or relevant certification (e.g., Certified Professional in Learning and Performance is preferred)
Total experience of 08-12 years.

Job Responsibility

Develop and design engaging and interactive soft skills training programs tailored to various employee levels and departments
Create training materials, including presentations, handouts, and e-learning modules, ensuring content is current and relevant
Facilitate in-person and virtual training sessions, workshops, and seminars
Use a variety of instructional techniques and formats, such as role-playing, simulations, team exercises, group discussions, videos, and lectures
Assess the effectiveness of training programs through feedback and surveys
Continuously improve training programs based on evaluation results and industry best practices
Work closely with DU heads, HR, and other stakeholders to identify training needs and ensure alignment with organizational goals
Promote a culture of continuous learning and development within the organization
Stay current with industry trends, best practices, and advancements in soft skills training
Incorporate new techniques and tools into training programs to keep them fresh and engaging.

What we offer

Inclusive work environment
Open to people with disabilities.

Senior Trainer

We're currently seeking a Senior Trainer to join us in Pune. The ideal candidate...

Location

India , Pune

Salary:

Not provided

Access Healthcare LLC

Expiration Date

Until further notice

Requirements

Strong interpersonal and communication skills
Excellent facilitation & presentation skills
Ability to maintain data and MIS as per training requirement
Excellent knowledge in English grammar, pronunciation, and accent usage for calls, email and messaging
Possess good people management skills
Ability to create presentations for the management reviews
Willing to work in night shift
2+ years of experience in voice and accent training or similar experience is preferred
Experience in Healthcare RCM industry is desired
Any certificate on English language teaching (BEC, CELTA, TESOL) will be an added advantage

Job Responsibility

Facilitate new hire training on English grammar fundamentals, voice and accent
Prepare recurring training reports to the respective training manager
Assist recruitment team for screening candidates on voice and accent
Audit frontline agents calls, record scores and observations on the call monitoring form
Provide feedback and coach the client partners to improve their call handling, voice and accent training
Work with the stakeholders to implement and evaluate the communication skills, soft skills and call handling training programs
Listen to calls on the operation floor and conduct on the floor interventions through coaching and feedback models as defined by function/program

What we offer

Free pick up and drop cab facility
Medical insurance
Other social security benefits

Training and Development Manager

Corporate Tools in Post Falls, Idaho is searching for an experienced Training & ...

Location

United States , Post Falls

Salary:

85000.00 - 115000.00 USD / Year

Corporate Tools

Expiration Date

Until further notice

Requirements

5+ years designing and delivering leadership, product, and other training to all levels of an organization from individual contributors to leadership
2+ years direct team leadership experience with the ability to hire, train, develop and evaluate performance and impact of team members
Demonstrated knowledge of leadership theories, models, and best practices, with the ability and experience applying them to real-world business situations in a corporate setting
Experience building and facilitating dynamic and engaging in person, virtual, video, and written training materials that maximize learning and behavioral outcome in a corporate setting
Ability to design a range of learning events and programs that cover technical, soft skills and leadership development
Demonstrated ability to work collaboratively and take input from multiple stakeholders to identify training needs, design solutions, and drive impact in a corporate setting
Strong analytical and problem-solving skills, with the ability to build and assess the effectiveness of training initiatives using data and metrics
A high threshold for navigating ambiguity, adaptable and willing to flex with changes, promote positive change management, and help drive company initiatives
Positive attitude, coachable with the ability to both take and provide feedback, able to build trust through honest and transparent actions and communication

Job Responsibility

Lead a team of 4-6 corporate trainers, overseeing the daily operations of the team, and providing coaching and resources to employees on their personal and professional development
Ensure consistent employee recognition and accountability processes are in place within the team
Collaborate with department heads, managers, and employees to identify and assess training needs, priorities and gaps within the organization via in person interviews, surveys, and evaluations
Design, implement and deliver comprehensive training programs that meet identified training needs and align with organizational goals and objectives
Deliver training sessions to employees using various methods, such as classroom training, virtual training, and workshops, ensuring training sessions are engaging, interactive, and aligned with the learning objectives. The Manager is an active trainer and expected to spend a good percentage of their time training
Build, monitor and evaluate the effectiveness of training programs and the trainers through assessments, surveys, and feedback from participants and leaders and provide feedback or implement change as needed
Communicate effectively with stakeholders to promote training initiatives, gather feedback, and provide updates on training progress
Stay current on industry trends, techniques and strategies and take initiative to incorporate into training content and evaluation

What we offer

100% employer-paid medical, dental and vision for employees
Annual review with raise option
22 days Paid Time Off accrued annually, and 4 holidays
After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
Paid Parental Leave
Up to 6% company matching 401(k) with no vesting period
Quarterly allowance
Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
Open concept office with friendly coworkers

Fulltime

CNA Healthcare Trainer

The CNA Trainer will lead the development and delivery of an Illinois Department...

Location

United States , Carol Stream

Salary:

30.00 - 35.00 USD / Hour

Latino Memphis

Expiration Date

Until further notice

Requirements

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
Active Registered Nurse (RN) license in Illinois
Current IDPH certification/approval to teach CNA training programs
Minimum 2 years of nursing experience in a clinical setting
Strong communication, organization, and collaboration skills
Ability to work independently while contributing effectively to cross functional teams

Job Responsibility

Deliver engaging, high quality CNA instruction twice per week aligned with IDPH requirements
Provide hands on skills training and prepare students for clinical experiences and state credentialing exams
Support adult learners with varied educational, linguistic, and cultural backgrounds, ensuring instruction is accessible and inclusive
Coordinate with contextualized English language instructors to align vocabulary, communication skills, and healthcare specific language and soft skills
Design, update, and maintain an IDPH approved CNA curriculum tailored to adult learners
Adapt lesson plans, assessments, competency checklists, and training materials for limited English proficient populations
Integrate culturally responsive teaching strategies and real-world healthcare scenarios
Ensure all instructional materials meet state standards and local employer expectations
Work closely with clinical partners to coordinate student placements, schedule clinical rotations, and maintain compliance with site requirements
Collaborate with internal teams including Adult Education, Workforce Development, and English language instruction to ensure cohesive programming

What we offer

Competitive benefits package
Employee discount program
Gold-level Cigna Healthy Workforce Designation

Parttime

Customer Services Trainer

As a Customer Services Trainer, you will play a pivotal role in equipping our cu...

Location

Pakistan , Rawalpindi

Salary:

Not provided

Translation Empire

Expiration Date

Until further notice

Requirements

Proven experience in a training role within a customer service environment
Strong communication and interpersonal skills
Ability to deliver training to varied audiences and learning styles
Knowledge of customer service principles, call handling, and service recovery techniques
Confident in delivering both in-person and virtual training sessions
Proficient in Microsoft Office (PowerPoint, Word, Excel) and training platforms

Job Responsibility

Design and deliver effective induction training for new customer service team members
Develop ongoing training and refresher sessions focused on soft skills, system navigation, complaint handling, and customer engagement
Work closely with team leaders and managers to identify training needs and performance gaps
Use performance data, feedback, and quality assurance results to tailor training content
Deliver training through various formats including face-to-face workshops, virtual classrooms, and digital learning modules
Create and maintain up-to-date training materials, guides, and resources
Support the implementation of new systems, services, or processes through change management training
Evaluate the impact of training through post-training assessments, feedback, and KPIs
Maintain accurate records of training delivery, attendance, and outcomes
Act as a subject matter expert and champion of customer service best practices

Fulltime

Sales Trainer

The trainer’s main objective is to prepare customer service representatives to p...

Location

Mexico , Guadalajara

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

At least 1 year of corporate work experience in a learning and development role
Around 80% of English
Working knowledge of MS Office applications (Excel, Word, PowerPoint, Outlook), Visio, Captivate, or any e-learning tool
Above-average problem-solving and decision-making skills
Excellent written and verbal communication skills
Excellent public presentation skills and classroom management
To Live within Guadalajara's Metropolitan Zone

Job Responsibility

Deliver training programs such as new hire onboarding (GROW), soft skills, product training, or technical troubleshooting
Provide hands-on, interactive learning experiences through live simulations, role-playing, and e-learning platforms
Act as a floor walker during production periods, offering real-time support and guidance to agents
Assist agents with technical troubleshooting, handling escalations, and providing coaching
Monitor the progress of agents undergoing training
Document individual agent performance
Communicate with the Training Supervisor daily to report challenges
Review and prepare the necessary training materials
Participate in weekly check-ins with the Training Supervisor
Review and analyze feedback from trainees and performance data

Fulltime

Learning Specialist III

About the Role: Work alongside our Community Operations team, Regional Comm Ops ...

Location

India , Visakhapatnam

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Effectively and Efficiently facilitate New Hire Training, Cross Training and Upskilling for Product, Process and Soft Skills and Continuous Learning for existing employees
Facilitate, Drive, Track and Report Completion of Uber Compliance and Regulatory Training and Product & Process Updates
Assist with implementation and completion of Uber, Regional and LOB mandatory training at our partner BPOs
and assist with the certification of BPO Trainers for new LOB and modules thru TTT sessions
Partner with Instructional Designers to conduct Training Needs Analysis for KPI and skills and improvement initiatives
Partner with People Development to facilitate S-Ladder Employee Development modules
Effectively Take Phone Calls or Tickets (w/ above average performance) regularly to maintain Subject Matter and Process Expertise
Present regular training demos to maintain L&D competency
Participate in LOB-wide projects to help improve KPI performance
Create, maintain and Report Training Performance Dashboards accurately and efficiently

Job Responsibility

Work alongside our Community Operations team, Regional Comm Ops on implementation & delivery of on-the-ground process training and S-Ladder personal development training at the COE and provide L&D support to our BPO partners
This role requires strategic thinking and excellence in training delivery and executing detailed learning plans (using effective training methodologies) and an understanding of how to analyze, track and report the effectiveness and quality of the learning experience and its impact to performance
ensuring that these teams of rockstars are able to continuously provide world class support to everyone involved in the Uber experience
building a solid foundation for our COE and BPO Learning programs, scaling it beyond what is today, and pre-empting what it will need to be

Internal Trainer with German

We are looking for a new colleague to join our team starting from March 1st, who...

Location

Czech Republic , Ostrava

Salary:

Not provided

Axa

Expiration Date

Until further notice

Requirements

Minimum secondary education
Czech or Polish language at a native level
Fluency in German (C1 level or native speaker)
Good command of English (minimum level B2)
Advanced skills in MS Office and strong PC skills
Excellent communication
Stress resistance and the ability to motivate and engage others
Strong prioritization skills and the ability to work independently
Proven ability to give and receive constructive feedback

Job Responsibility

Searching for opportunities to develop the knowledge and skills of a newly established team
Cooperation on development activities with supervisors and managers of the dedicated team
Designing, delivering, and assessing training sessions on soft skills and technical knowledge
Calibrating calls and performance metrics to ensure quality standards across the team
Providing regular feedback to team members to support their growth and development
Preparing training plans, tracking progress, and generating reports for management review
Monitoring and evaluating the success of training initiatives through KPIs and feedback from participants
Collaborating with other departments to ensure training efforts align with organizational goals and values

What we offer

Language surcharge 10 000 CZK
Quarterly bonuses up to 15% of the gross monthly salary
25 days of vacation
Meal vouchers worth 150 CZK from day one
Home office 2 days per week (after training), including full equipment (laptop, monitor, docking station, etc.)
Smart working allowance (750 CZK/month)
MultiSport or Pluxee Flexi Pass (500 CZK/month contribution)
Telemedicine – 24/7 online medical support for you and up to five family members
Pension contribution (1,000 CZK/month)
Fully covered life insurance

Fulltime

Soft Skills Trainer

Infinity Labs India

Location:
India , Noida

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 05, 2026

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Infinity Labs India

Location:India , Noida

Category:Human Resources

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Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 05, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
March 05, 2026