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Soft Services Trainer

14forty.co.uk Logo

14forty

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Location:
United Kingdom , Cambridge

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Category:
Education

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Contract Type:
Not provided

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Salary:

32000.00 GBP / Year
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Job Description:

Soft Services Trainer – Healthcare. We’re looking for an experienced Soft Services Trainer to deliver high-quality, practical and classroom-based training to domestic, housekeeping and patient dining teams within a hospital setting. This is a varied and hands-on role where you’ll play a vital part in ensuring colleagues are confident, compliant and delivering excellence every day.

Job Responsibility:

  • Deliver engaging training across all shifts, supporting a 24/7 hospital environment
  • Lead onboarding, refresher and development training for frontline staff, supervisors and managers
  • Train teams in healthcare cleaning standards, infection prevention, waste management, linen handling and safe systems of work
  • Coach colleagues on the floor, reinforcing best practice and building confidence
  • Conduct competency assessments, maintain training records and ensure regulatory compliance
  • Support audits, introduce new processes or technologies, and act as a subject matter expert
  • Coordinate training schedules, resources and training room bookings
  • Work closely with managers and stakeholders to drive continuous improvement

Requirements:

  • Experienced in delivering training or coaching within healthcare, hospitality, soft services or FM
  • Confident communicator who can engage and motivate a diverse workforce
  • Organised, flexible and comfortable working in a fast-paced, operational environment
  • Knowledgeable in infection control and safe cleaning practices (or willing to learn)
  • Passionate about quality, safety and developing others

Nice to have:

  • Train the Trainer / Level 3 Award in Education & Training
  • Health & Safety certification (e.g. IOSH)
  • Cleaning or soft services qualifications (e.g. BICSc, City & Guilds)

Additional Information:

Job Posted:
March 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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