Soft Services Manager Job at Amentum (Portland)

Job Description

Amentum is seeking a Soft Services Manager. The Soft Services Manager is fully responsible for the overall operation of vendors completing custodial services, landscaping, pest control, snow removal, etc. The Soft Services Manager will also work with other managers to ensure efficient utilization and accountability for space and facilities based on needs, space limitations, and cost considerations. Facility services relate to new construction, remodeling, building maintenance, and rearrangement, including assuring compliance with all applicable codes, rules, regulations, laws, and Company standards. Work requires knowledge of cost estimating, planning and scheduling techniques.

Job Responsibility

Develops plans and programs in response to present and anticipated space and facility requirements
Prioritizes work based on the needs of the client and for the on-time completion of all work, as well as all documentation involved
Ensures all subcontractors receive required training to perform the subcontracted services in accordance will all Amentum and client safety rules, guidelines, and regulatory requirements
Scheduling, planning, documentation, performance and reporting with Amentum management team and client
Ensures soft services are run efficiently, maintains good customer relationships, and aims to exceed the customers’ expectations
Coordinates final approval of facility designs
Formulates operating rules, regulations, and procedures
Inspects plant facilities or reviews inspection reports, to determine repairs, replacement, or improvements required
Clearly understands Amentum scope of work and contract requirements for the area of responsibility
Supports Amentum management as the designated Amentum agent for all soft services discussions and negotiations with client
Compiles, maintains, and presents various reports to Amentum management and client teams
Coordinates activities of personnel involved in repair and maintenance of facilities, buildings, and equipment to minimize interruption and improve efficiency
Prepares related reports and audits current procedures to monitor efficiency of operations
Evaluates proposals and bids for various design, contracting, and follow-on services as required
Recommends bid acceptance
Reviews reports of expenditures for previous year and proposed improvements on facilities in order to prepare budget estimates for upcoming year
Ensures employee conformance to established practices and proper training of staff
Responsible for hiring, employee motivation, and counseling of employees supervised
May assist in the design and development of new facilities
Responsible for the enforcement of company security/safety policies and procedures
May be responsible for the direction of security personnel and programs at company office facility
Performs other duties as assigned by Management
Oversees day-to-day soft services operations of client’s buildings and facilities
Influences, develops and controls budget, costs, staff and vendors by planning, scheduling, implementing processes and drafting procedures

Requirements

Bachelor's degree in business, management, engineering or related field
At least five years of progressive supervisory experience in managing contracts for maintenance, operation, or construction services for facilities, utilities or infrastructure
Proficiency in Microsoft Office Suites with emphasis on the ability to navigate and formulate within Excel and Access
General working knowledge of industrial facility maintenance in a manufacturing environment
Experience utilizing a CMMS (Computerized Maintenance Management System)
Good communications and analytical skills
Working knowledge of computer systems and integrated software application programs
Demonstrated fluency in computer use including the full Microsoft product line
Some tasks will require repetitive wrist movement
Some tasks will require the ability to walk extensively throughout facilities during a workday
Requires the ability to climb extension ladders, roof ladder, stepladders, and stairs as needed
Requires the flexibility to bend/stoop, squat, kneel, reach/stretch, and move in a 90-degree fashion during workday
Requires the ability to differentiate colors pertaining to wire color-coding
Requires ability to read and understand information contained in a variety of documents or displayed on a computer screen
Requires ability to use a variety of office equipment and to operate a computer keyboard to access data bases, to send/receive messages and to prepare documents
Requires ability to attend meetings throughout the site and potentially travel to other Amentum, customer and/or vendor locations in the area, as well as some air travel to more distant locations
Requires the ability to communicate with others on the telephone and in one-on-one or group discussions, meetings and presentations
Requires some moving of light to medium weight materials into desks, filing cabinets and other storage locations
Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress
Wear steel toe safety shoes, safety glasses, gloves, hard hats, and other Personal Protective Equipment as needed
Cope with demands (stressors) that are associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained
Must be willing to work overtime when required
May be required to work holidays and weekends

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

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