Soft Services Manager Job at Boden Group (Cambridgeshire)

Soft Services Manager

Amentum is seeking a Soft Services Manager. The Soft Services Manager is fully r...

Location

United States , Portland

Salary:

95000.00 - 100000.00 USD / Year

Amentum

Expiration Date

Until further notice

Requirements

Bachelor's degree in business, management, engineering or related field
At least five years of progressive supervisory experience in managing contracts for maintenance, operation, or construction services for facilities, utilities or infrastructure
Proficiency in Microsoft Office Suites with emphasis on the ability to navigate and formulate within Excel and Access
General working knowledge of industrial facility maintenance in a manufacturing environment
Experience utilizing a CMMS (Computerized Maintenance Management System)
Good communications and analytical skills
Working knowledge of computer systems and integrated software application programs
Demonstrated fluency in computer use including the full Microsoft product line
Some tasks will require repetitive wrist movement
Some tasks will require the ability to walk extensively throughout facilities during a workday

Job Responsibility

Develops plans and programs in response to present and anticipated space and facility requirements
Prioritizes work based on the needs of the client and for the on-time completion of all work, as well as all documentation involved
Ensures all subcontractors receive required training to perform the subcontracted services in accordance will all Amentum and client safety rules, guidelines, and regulatory requirements
Scheduling, planning, documentation, performance and reporting with Amentum management team and client
Ensures soft services are run efficiently, maintains good customer relationships, and aims to exceed the customers’ expectations
Coordinates final approval of facility designs
Formulates operating rules, regulations, and procedures
Inspects plant facilities or reviews inspection reports, to determine repairs, replacement, or improvements required
Clearly understands Amentum scope of work and contract requirements for the area of responsibility
Supports Amentum management as the designated Amentum agent for all soft services discussions and negotiations with client

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

Regional Soft Services Manager

We're recruiting an experienced Regional Soft Services Manager with a strong sec...

Location

United Kingdom , Derby

Salary:

50000.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Minimum 2+ years' experience in an Area / Regional role managing soft services
Strong, demonstrable experience managing security services (essential)
Proven experience overseeing cleaning operations across multiple sites
Experience providing operational oversight of catering services within a contract or multi-service environment
In-depth knowledge of SIA compliance, security risk management, and operational best practice
Strong client-facing and stakeholder management skills
Commercial awareness with experience managing budgets and contract performance
Full UK driving licence
Non-Frontline SIA Licence (current or previously held)
IOSH and/or NEBOSH qualification (or working towards)

Job Responsibility

Lead multi-site security teams, ensuring effective supervision, incident management, and consistently high standards of service delivery
Maintain full compliance with SIA legislation, licence requirements, site assignment instructions, and all security-related regulations
Act as senior escalation point for security incidents, investigations, audits, and corrective actions
Oversee cleaning services across the region, ensuring contractual KPIs, audits, and quality standards are consistently achieved
Provide operational oversight of catering services, working closely with site managers to ensure safe, compliant, and commercially sound food service delivery
Manage budgets, cost control, and financial performance across security, cleaning, and catering services
Build strong, credible relationships with clients, leading security-led conversations while confidently discussing all service lines
Identify opportunities to improve systems, processes, staffing models, and service delivery across all operations
Contribute to contract retention, service extensions, and bid support, with strong input into security-led service solutions

What we offer

Electric Company Car or Allowance

Fulltime

Asst. Operations Manager (Soft Services - Facility Management)

Assist the Head of Department in developing and implementing strategic operation...

Location

Malaysia , Kuala Lumpur

Salary:

6500.00 - 7500.00 MYR / Month

Randstad

Expiration Date

August 08, 2026

Requirements

Diploma or Bachelor's Degree in Real Estate, Facilities Management, Engineering, Business, or a related field
Minimum 5 years of experience in facilities management, service operations, or project management
Proficiency in Microsoft Office Suite and AI productivity tools
Demonstrated strong commercial acumen, with the ability to identify opportunities for efficiency, cost reduction, and continuous improvement
Strong communication, leadership, and client management skills

Job Responsibility

Assist the Head of Department in developing and implementing strategic operational plans
Lead and motivate the team to ensure departmental goals are fully aligned with company objectives
Take charge of end-to-end project management, manpower management, resource planning, and client relations
Formulate contingency plans to ensure a consistent and stable workforce
Implement and manage departmental policies and procedures to maximize efficiency
Monitor adherence to compliance standards while identifying opportunities for process improvement
Strategically schedule manpower to maximize operational output within budget
Diligently monitor and control costs to optimize project profitability and reduce operational overhead
Analyze and resolve on-site issues with speed and accuracy
Proactively assess technical challenges and develop robust mitigation plans to minimize risk

What we offer

Financially robust company with rapid growth
Positive work environment
Trusting and supportive management team
Generous rewards for strong performance
Dedicated focus on personal growth and development

Fulltime

Workplace & Soft Services Manager

Pareto FM is seeking a professional, customer-focused Workplace & Soft Services ...

Location

United Kingdom , Glasgow

Salary:

45000.00 GBP / Year

paretofm

Expiration Date

Until further notice

Requirements

Experience managing workplace, soft services, or facilities management operations
Strong leadership and people management skills
Experience managing Front of House and Cleaning Services teams
Excellent customer service and stakeholder management skills
Strong organisational and problem-solving abilities
Good understanding of health & safety requirements
Experience producing reports and analysing performance data
Proficient in Microsoft Office applications

Job Responsibility

Acting as the day-to-day lead for workplace and soft services delivery
Building and maintaining strong relationships with client stakeholders
Ensuring services align with client expectations and business objectives
Leading regular client meetings and service reviews
Identifying opportunities for service enhancement and innovation
Leading and developing the Front of House team
Ensuring a professional and welcoming experience for all visitors
Managing reception and visitor processes effectively
Maintaining high presentation standards across public-facing areas
Supporting events, meetings, and hospitality requirements

What we offer

Opportunity to lead workplace services at a prestigious client site
High-profile role with direct client engagement
Supportive leadership team and collaborative culture
Opportunity to influence service standards and workplace experience
Ongoing development and career progression opportunities within a growing FM business

Fulltime

Regional Soft Services Manager - North

We’re recruiting an experienced Regional Soft Services Manager with a strong sec...

Location

United Kingdom , Derby

Salary:

50000.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Minimum 2+ years’ experience in an Area / Regional role managing soft services
Strong, demonstrable experience managing security services
Proven experience overseeing cleaning operations across multiple sites
Experience providing operational oversight of catering services within a contract or multi-service environment
In-depth knowledge of SIA compliance, security risk management, and operational best practice
Strong client-facing and stakeholder management skills
Commercial awareness with experience managing budgets and contract performance
Full UK driving licence
Non-Frontline SIA Licence (current or previously held)
IOSH and/or NEBOSH qualification (or working towards)

Job Responsibility

Take full ownership of security operations, while providing structured and effective leadership across cleaning and catering services
Lead multi-site security teams, ensuring effective supervision, incident management, and consistently high standards of service delivery
Maintain full compliance with SIA legislation, licence requirements, site assignment instructions, and all security-related regulations
Act as senior escalation point for security incidents, investigations, audits, and corrective actions
Oversee cleaning services across the region, ensuring contractual KPIs, audits, and quality standards are consistently achieved
Provide operational oversight of catering services, working closely with site managers to ensure safe, compliant, and commercially sound food service delivery
Manage budgets, cost control, and financial performance across security, cleaning, and catering services
Build strong, credible relationships with clients, leading security-led conversations while confidently discussing all service lines
Identify opportunities to improve systems, processes, staffing models, and service delivery across all operations
Contribute to contract retention, service extensions, and bid support, with strong input into security-led service solutions

What we offer

Electric Company Car or Allowance

Fulltime

Assistant Facilities Manager, Soft Services

This position is responsible for supporting overall low side soft services opera...

Location

India , Bengaluru

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

High school diploma or graduate degree
Minimum 4 years of experience in facilities/property management, hospitality, or related field
Knowledge of technology applications with strong organizational and verbal communication skills
Strong customer focus including critical thinking, problem-solving skills, and empathy
Ability to work independently with little supervision and handle stressful situations effectively
Positive, professional attitude with self-motivation, confidence, energy, and flexibility
Experience with client reporting and report preparation

Job Responsibility

Conduct scheduled and surprise facility walkarounds to ensure high housekeeping standards and timely closure of trouble tickets within SLAs
Assist in preparing and managing budgets while advising business on efficiency and cost-effectiveness improvements
Support oversight of mail room services, medical room, and ambulance services while ensuring accruals are submitted with minimal variance
Assist in coordinating business unit moves in sync with space management teams and handle emergency situations
Support monitoring of Facilities Assistant managers and executives, helping assign tasks and provide guidance
Provide escalation support for facility management related issues and help maintain site compliance scores per statutory norms
Assist with technology tools implementation, support finance team with annual budgets, and help prepare monthly and quarterly business reviews

Fulltime

Facility Manager Soft Services

JLL is seeking an experienced Facility Manager to oversee comprehensive facility...

Location

India , Gurgaon

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Experience in facility management
Experience in comprehensive facility operations for a dedicated client site
Experience in building operations, maintenance, vendor coordination, and space management
Experience in managing third-party vendor relationships for Business Services (Mail, courier, reprographics, waste disposal, vending, cafeteria)
Experience in managing third-party vendor relationships for Cleaning, Waste & Recycling
Experience in managing third-party vendor relationships for Stationery & Office Supplies
Experience in contract management, reporting, and statutory compliance
Experience in developing Disaster Recovery and Business Continuity Plans
Experience in asset management and risk management
Experience in safety management and incident reporting

Job Responsibility

Oversee comprehensive facility operations for a dedicated client site
Manage all aspects of building operations, maintenance, vendor coordination, and space management
Ensure optimal facility performance, occupant satisfaction, and cost-effective service delivery
Serve as the on-site operational leader
Maintain the highest standards of safety, efficiency, and client service
Communicate with Site Leadership team
Preparation and distribution of Monthly/Quarterly/Annual Business Review information
Procure goods and services for Purchaser’s buildings
Hold regular meetings with Landlord
Evaluate space and planning

Fulltime

Asst Facility Manager Soft Services

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

India , Noida

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Proficiency in a range of IT tools and platforms
Experience in vendor management
Strong analytical, organization and presentation skills
8-10 years in facilities management or related area of operation
Graduate in Hospitality magt and Associates in facilities, property, business or related

Job Responsibility

Building operations, service contracts, financial management
Maximize utilization of suppliers, preferred vendors/contractors, and the level of spending with Minority/Women owned Business Enterprises
Coordinate discussions with selected vendors or suppliers regarding goal setting, performance criteria, and performance review
Support sourcing and site managers through procurement
Ensure compliance with operational audit and safety standards
Establish relationships with client site leads, business partners such as EHS leads and FM clientele to establish trust and credibility
Work with the Facility Manager to oversee the delivery of maintenance, repair, custodial, security and other building services
Assist in the development and management of the annual operating budgets
Implement site-level innovative programs, processes and procedures that reduce short- and long-term operating costs and increase productivity
Encourage team to be innovative in client service / problem solving

Fulltime

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Soft Services Manager

Job Description

Job Responsibility

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