CrawlJobs Logo

Soft FM Manager

boden-group.co.uk Logo

Boden Group

Location Icon

Location:
United Kingdom , Oxfordshire

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

42000.00 - 45000.00 GBP / Year
Save Job
Save Icon
Apply Position

Job Description:

Are you passionate about managing teams to create clean, safe, and welcoming environments? A leader in the Facilities Management sector is seeking a Soft FM Manager in Oxfordshire to elevate service standards and enhance client satisfaction.

Job Responsibility:

  • Develop and manage the cleaning service to meet stringent performance and compliance standards
  • Oversee the recruitment, training, and performance monitoring of your team to maximise operational efficiency
  • Collaborate closely with the Head of Soft FM to ensure service delivery meets contract requirements and fosters continuous improvement
  • Build strong relationships across teams to improve operational understanding and service delivery solutions
  • Monitor and report on performance metrics while implementing changes to enhance service quality and compliance

Requirements:

  • Strong people management skills with an ability to lead and inspire a sizeable team
  • Proven experience in a management role, preferably within cleaning or facilities services
  • IOSH Managing Safely certification is essential for this role
  • Ability to analyse and report on performance data and operational metrics effectively
  • A proactive and solutions-oriented mindset with solid communication skills
What we offer:
  • Competitive salary of £42,000 to £45,000
  • Opportunity to make a significant impact in a leading FM organisation

Additional Information:

Job Posted:
January 18, 2026

Icon
Boden Group - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Soft FM Manager

Area Facilities Manager

We have an exciting opportunity for an experienced Regional Facilities Manager t...
Location
Location
United Kingdom , Enfield
Salary
Salary:
40000.00 GBP / Year
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 2 years’ experience at middle management level managing security services
  • Minimum 1 year’s experience managing other soft services (cleaning, catering, etc.)
  • Strong knowledge of HR processes, including recruitment, absence management, and disciplinary procedures
  • Proven ability to manage sub-contractors and ensure compliance with SLA/KPI requirements
  • Excellent communication, leadership, and presentation skills
  • Valid SIA Licence
  • Full UK Driving Licence
  • Willingness to travel within the geographical area of responsibility 5 days a week
Job Responsibility
Job Responsibility
  • Manage and oversee the day-to-day delivery of soft FM services including security, cleaning, and catering
  • Ensure full compliance with statutory requirements, industry regulations, and Health & Safety legislation
  • Keep all Standard Operating Procedures (SOPs) and Assignment Instructions (AIs) up to date in line with ACS and client requirements
  • Lead, motivate, and support onsite teams, ensuring high standards of service and operational excellence
  • Work collaboratively with the client Security Team, Site Managers, and client representatives to deliver accurate monthly performance and KPI reports
  • Manage the recruitment, training, and performance of all team members in line with company policies
  • Conduct regular site inspections and audits, ensuring documentation, processes, and service levels meet or exceed contractual obligations
  • Oversee sub-contractor performance, ensuring full compliance with company and client standards
  • Identify opportunities for innovation and environmental improvements across service delivery
  • Maintain strong budgetary control, working with the Regional Facilities Manager to ensure costs remain within forecast
What we offer
What we offer
  • Company Electric Car/ Car Allowance
  • Fulltime
Read More
Arrow Right

Total Facilities Manager

We are recruiting for an experienced Facilities Manager on a temp-to-perm basis ...
Location
Location
United Kingdom
Salary
Salary:
Not provided
boden-group.co.uk Logo
Boden Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years' experience managing integrated FM services (public sector or similar environment desirable)
  • Strong knowledge of hard and soft FM operations
  • Proven leadership and stakeholder management skills
  • Commercially focused with budget management experience
  • IOSH Managing Safely (or equivalent)
  • Relevant FM qualification or working towards IWFM Level 4 desirable
Job Responsibility
Job Responsibility
  • Manage planned and reactive maintenance, engineering systems, and soft FM services
  • Lead site teams to ensure safe, compliant, and efficient service delivery
  • Build strong stakeholder relationships and act as the key point of contact
  • Monitor KPIs, SLAs, budgets, and financial performance
  • Ensure health & safety compliance and maintain accurate statutory records
  • Drive continuous improvement and identify cost-saving or revenue opportunities
  • Manage recruitment, performance, and development of FM teams
  • Support mobilisation and any service transition requirements
Read More
Arrow Right

Unit Facility Management Specialist

IKEA Wembley is hiring a Unit Facility Management Specialist to create safe, com...
Location
Location
United Kingdom , London
Salary
Salary:
37000.00 GBP / Year
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Knowledge of how to plan, organize, and manage costs and expenditures for a given area, as well as assess and mitigate risks in a business environment
  • Understanding of the FM scope, delivery model, and business processes including work order management, contract and supplier management, and both hard FM services (e.g., technical maintenance, IT equipment) and soft FM services (e.g., cleaning, pest control, waste management)
  • Knowledgeable about sustainability in FM, including energy and water consumption, waste management, and transforming operations to be climate positive and contribute to a circular society
  • Familiarity with IKEA's corporate identity, core values, and vision
  • Leadership, collaboration, service-mindedness, and alignment with IKEA culture and values
Job Responsibility
Job Responsibility
  • Manage FM services to ensure safety, compliance, maintenance, and improvements for a safe and operational environment
  • Coordinate tasks with internal teams and external FM suppliers, and report on service quality
  • Conduct checks, participate in audits, and manage FM tools and documentation
  • Support tendering processes, contribute to goal setting, budgeting, and business planning
  • Ensure compliance with regulations, collaborate with 3rd parties, and provide technical support for FM operations and projects
What we offer
What we offer
  • 15% IKEA discount & discount portal
  • Life assurance of 4 times your pay
  • Enhanced statutory pension contributions & interest-free loans
  • Season Ticket Transport Loan with a 15% subsidy
  • End-of-year gift
  • Fulltime
Read More
Arrow Right

Total Facilities Manager

Are you ready to take charge of integrated facility management services in a dyn...
Location
Location
United Kingdom , Edinburgh
Salary
Salary:
Not provided
boden-group.co.uk Logo
Boden Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Over 3 years of experience managing integrated FM services, preferably in a public sector environment
  • Strong understanding of both hard and soft FM operations
  • Proven ability to lead teams and manage stakeholder relationships effectively
  • Commercially astute with experience in budget management
  • IOSH Managing Safely certification (or equivalent) and relevant FM qualifications (IWFM Level 4 desirable)
Job Responsibility
Job Responsibility
  • Manage the execution of planned and reactive maintenance along with hard and soft FM services
  • Lead and motivate site teams to ensure efficient and compliant service delivery
  • Develop and maintain strong relationships with stakeholders, acting as the main point of contact
  • Oversee the monitoring of KPIs, SLAs, and budgets while ensuring financial performance
  • Ensure health and safety compliance and manage accurate statutory records
Read More
Arrow Right

Business Unit Engineering Facility Management Engineer

Location
Location
China , Wuhan
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Budget management: General knowledge of how to plan, organise and manage costs and expenditures for a given area
  • Business risk management: General knowledge of how to assess and mitigate risks in a business environment
  • Facility Management scope and ways of working: Good knowledge which services are included in the agreed FM service scope in Ingka and understand the FM delivery model, as well as the position of FM within the Ingka business
  • Facility Management business processes: Understand the main FM business processes (e.g. work order management for urgent, planned and reactive maintenance, contract and supplier management) on unit level
  • Facility Management hard and soft services: High level knowledge on hard FM services (such as technical maintenance, IT related equipment and Services, IKEA Food equipment and services, Commercial equipment and services etc.) and soft FM services (such as cleaning services, pest control, snow removal, landscaping, waste management) and related local legislation and industry standards
  • Sustainability aspects in Facility Management: Good knowledge of how sustainability interacts with FM (energy consumption, water consumption, emissions, waste management, chemical products, IWAY, purchasing)
  • Sustainable operations transformation: Good knowledge of how to transform our operations to become climate positive and contribute to a circular society
  • Broad knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people, to ensure right representation
Job Responsibility
Job Responsibility
  • Manage the FM services of each responsible property actively throughout its lifetime including safety, compliance, maintenance and improvement to ensure a safe and operational environment for the business, co-workers, customers and other stakeholders
  • Coordinate operational tasks related to internal work and work executed by external FM suppliers in collaboration with the Unit FM Manager
  • Collaborate with external FM service providers and follow-up on the service quality to the Unit FM Manager
  • Coordinate and execute internal FM-related checks and reviews as well as participate in internal and external audits and certifications within the FM scope
  • Secure FM excellence by inspecting FM services including, administrating FM tools (ex. CAFM), IWAY maintenance and spot checks
  • Coordinate and produce relevant reports within the FM scope
  • Support the tendering process for new and/or potential FM service providers by assisting the service providers during site visits
  • Contribute with insights to the goalsetting, the FM budgeting activities and the annual business plan in the unit
  • Assist in controlling costs through working in a lean, simple and cost-conscious way, encouraging colleagues to discover more effective ways of working in the FM area
  • Follow-up on permits, licences, certificates and reporting measures in order to stay compliant with local and international legislation as well as internal rules and requirements regarding the FM scope within Ingka
  • Fulltime
Read More
Arrow Right

Facility Maintenance Technician

The Facility Maintenance Technician position is responsible for ensuring the saf...
Location
Location
Canada , Richmond
Salary
Salary:
49120.00 - 70000.00 CAD / Year
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 2+ years’ experience in multi-unit facilities management, ideally in a high-volume retail environment
  • Degree or certification in Facilities Management or equivalent (asset)
  • Strong technical knowledge and hands-on experience with facility systems: electrical, lighting, mechanical, HVAC, structural, building automation, and energy management
  • Experience in sustainability and environmental practices within FM
  • Familiarity with CAFM systems (asset)
  • Comfortable using basic maintenance tools (e.g., grinders, drills)
  • Solid understanding of hard FM services (technical maintenance, IT, food equipment) and soft FM services (cleaning, pest control, landscaping, waste management)
  • Knowledge of local legislation, FM service scope, and delivery model
  • Awareness of how sustainability connects to FM (energy, water, waste, emissions, chemicals)
Job Responsibility
Job Responsibility
  • Coordinate FM tasks with internal teams and external service providers
  • Monitor and ensure quality of FM services delivered by suppliers
  • Perform FM checks, audits, and certifications to maintain compliance
  • Use FM tools (e.g., CAFM) and ensure IWAY compliance
  • Manage permits, licenses, and certificates to meet legal and IKEA standards
  • Work with third parties to ensure property compliance with local regulations
  • Manage FM services throughout property lifecycle—safety, compliance, maintenance, and improvements to create a safe, functional environment for co-workers and customers
What we offer
What we offer
  • Wellness days
  • Extended health, dental, and vision coverage
  • RRSP with IKEA contribution matching options
  • Eligibility for annual IKEA bonus incentive plan
  • Flexible spending account
  • Life insurance
  • Merchandise and restaurant discounts
  • Free drinks and healthy meal options
  • Parental leave
  • Bereavement leave
  • Fulltime
Read More
Arrow Right

Assistant Facilities Manager

We have a strategy to provide best-in-class offices designed to support our ways...
Location
Location
United Kingdom , Birmingham; Milton Keynes; Sheffield; Manchester; Leeds; Liverpool
Salary
Salary:
Not provided
grantthornton.co.uk Logo
Grant Thornton UK LLP
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience managing soft and hard FM services, either in a consultancy or service provider, with understanding of building services, compliance and professional working environments
  • Experience managing a contractual relationship between an FM company and client, and to be assertive when needed to drive service delivery
  • Willingness to regularly travel by train to GT offices around England, Wales and Scotland for site visits and meetings, sometimes involving overnight stays. (Potentially on a weekly basis)
Job Responsibility
Job Responsibility
  • Manage the performance of the FM provider against agreed KPIs / SLAs and manage contract compliance, service excellence and continuous improvement
  • Be the SME for the FM provider’s CAFM systems and use them to monitor compliance of both PPM and reactive tasks
  • Track FM spend against budget and report, review invoicing schedules and contract change notices, make recommendations for payment and raise POs
  • Regularly liaise with the management team of our outsourced FOH provider who have a key role in managing our workspaces
  • Be a key interface between internal stakeholders, the FM provider and our landlords, to include arranging access to our sites for various purposes, attending meetings and site visits
  • Help ensure compliance with Health and Safety, environmental regulations and assist with the delivery of ESG initiatives across the estate
What we offer
What we offer
  • Flexible working options
  • Inclusive culture
  • Work life balance
  • Real opportunity
  • Freedom to bring your whole self to work
  • Pursue your passions inside and outside of work
  • Secondments
  • Fundraising for local charities
  • Investing in entrepreneurs in the developing world
  • Fulltime
Read More
Arrow Right

Facilities Manager

Do you pride yourself on being a "trusted partner" rather than just a name on an...
Location
Location
United Kingdom , Gloucestershire area
Salary
Salary:
Not provided
boden-group.co.uk Logo
Boden Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience managing integrated FM contracts (Hard and Soft services)
  • Strong commercial acumen with experience owning budgets and hitting financial targets
  • Exceptional stakeholder management skills—you know how to build trust quickly
  • A deep understanding of H&S legislation and compliance standards
  • Natural leadership qualities, with experience managing contract staff and ensuring competency standards are met
  • The ability to work under pressure and adapt to a fast-moving, high-stakes environment
Job Responsibility
Job Responsibility
  • Own the integrated operation, managing everything from planned and reactive engineering maintenance to soft services like cleaning, ensuring all meet strict SLAs
  • Be the face of the contract, building long-lasting stakeholder relationships by being visible, present, and proactive on customer sites
  • Lead the management team in developing service solutions, identifying improvement opportunities through rigorous auditing and performance monitoring
  • Champion Health & Safety, ensuring total compliance with legislation and fostering a genuine "safety first" mindset across the entire team
  • Manage the numbers, taking full commercial responsibility for contract budgets and financial targets while ensuring services are delivered responsibly
  • Keep the paperwork pristine, overseeing all data reporting for maintenance, safe systems of work, and staff competency requirements
What we offer
What we offer
  • A competitive daily rate of £300–£350 (Umbrella)
  • A 3–6 month initial term with a strong likelihood of extension or permanent conversion
  • The chance to lead and develop a dedicated contract management team
  • A high-impact role where your improvements to service and quality will be immediately noticed
  • A supportive environment that values a commercially responsible and safety-conscious approach
  • Fulltime
Read More
Arrow Right