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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Job Responsibility:
Conducting field visits to the member’s home, community locations, medical facilities, and other locations
Completing care management focused assessments
Setting member-centered goals
Identifying barriers and strategies to address them
Establishing, monitoring, and adapting interventions to achieve member goals
Focus on enhancing quality of care, ensuring compliance, improving outcomes, and reducing costs
Develop and implement strategies to coordinate and integrate post-acute and long-term care services
Perform initial and ongoing assessments for members enrolled in the Long-Term Care Program and other care initiatives
Utilize social work principles and strategies to address the social determinants of health
Collaborate and facilitate ongoing communication with providers, primary care physicians, Medical Directors, pharmacists, and care management staff
Advocate for members to ensure they receive all necessary care
Build relationships with hospital social workers and community resources
Assist in identifying and reporting potential quality improvement opportunities
Direct social work interventions, including psychosocial assessments, follow-ups, in-home or facility assessments, documentation of issues and interventions, and facilitating access to a continuum of care
Requirements:
Minimum of 2 years of experience in medical social work or case management is preferred
Ability to travel within a designated geographic area for in-person case management activities
Proficient in Microsoft Office Suite, including Word, Excel, Outlook, OneNote, and Teams
Confidence working at home / independent thinker, using tools to collaborate and connect with teams virtually
Access to a private, dedicated space to conduct work effectively
Master of Social Work is required
NYS LMSW or LCSW required
Must have driver's license
Must possess reliable transportation and be willing and able to travel up to 75% of the time
Must be able to travel within a reasonable distance to Queens County and surrounding areas
What we offer:
Travel expenses are reimbursed
Mileage is reimbursed
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access
CVS Health bonus, commission or short-term incentive program