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Social worker assistant

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University of Rochester

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Location:
United States of America , Rochester

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

24.22 - 33.91 USD / Hour
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Job Description:

The Nursing Home Placement Coordinator provides a centralized resource for all Nursing Home referral and discharge activities. The BSW/BS role is essential for the communication and planning for post discharge care in a Nursing Home setting. Excellent communication with unit interdisciplinary teams and Nursing Home Admissions teams is critical to our hospital throughput.

Job Responsibility:

  • Provide direct and indirect services to patients who are in need of placement in a post hospitalization after care facility
  • Coordinate communication with nursing homes regarding patient care needs, financial profile and other components of the patient's application or admission
  • Provide placement consultation to Social Work staff, community facilities, community or hospital physicians, other health care professionals, and, when indicated, to patients and/or families
  • Maintain Social Work Division liaison relationships with area nursing facilities and insurers
  • Receive and review initial or updated information from SMH Social Workers intended for placement purposes, and transmit the information to appropriate community facilities
  • Negotiate with individual facilities
  • Collaborate with Hospital interdisciplinary team, patient and family, as needed, to ensure optimum, timely placement of all patients
  • Problem solve on case specific or systems issues with Social Work Senior Director, leaders and individual Social Workers, or others as indicated
  • Facilitate the Placement Program’s inpatient throughput
  • Ensure the Program’s compliance with regulatory requirements & provide education to interdisciplinary team, patients & families
  • Collaborate with leadership to enhance the Program’s responsiveness to the Hospital’s bed availability needs
  • Maintain a high level of “customer satisfaction” with the Program among patients/families, staff, and nursing homes
  • Serve as Placement Specialist for all patient care units within the Hospital
  • Consultation and planning with unit Social Work staff to determine the optimal placement strategy
  • Initial case review and analysis of new placement referrals to prepare for transmittal
  • Transmittal of written referral information to nursing homes by ePartner/email/courier/fax
  • Provision of information to Hospital Social Work staff regarding nursing home evaluation results and issues of concern
  • Documentation of patient information for entry into eRecord
  • Coordination of daily nursing home bed availability
  • Negotiation with nursing homes to secure beds
  • Participation in daily census review meetings and activities
  • Consultation regarding facility selection or placement issues with unit Social Workers, patients and/or families to be discharged home to await placement
  • Consultation and education with unit social workers regarding complaints received from the nursing facility after admission
  • Coordinate OPWDD and mental health level II determinations required by NYS (except in Behavioral Health)
  • NYS screen trained and complete screens for pediatric population requiring NH placement
  • Oversight of Program operations to determine the level of compliance with Division placement policies
  • Oversight of Program to ensure effective Program operations
  • Analysis of regulatory updates to project the impact on patient movement and determine the need for revision of Program policy or procedures
  • Collaboration with Manager to address areas of Program operations not in compliance with Division placement policies and collaboration with the Manager to develop necessary revisions in Program policy or procedures
  • Maintenance and analysis of statistical data relating to Patient Placement
  • Generation and distribution of special reports as requested by leaders
  • Collaboration with Manager in developing proposals to obtain Hospital-based supports needed by the Placement Program
  • Assistance to the Manager, as requested, in development of collaboration initiative with other hospitals in the community regarding placement issues
  • Maintenance of updated information files on all area nursing facilities and appropriate out of area facilities
  • Document patient complaints regarding NH’s and address with NH’s and SMH leadership
  • Participation in activities of the Social Work Division including, but not limited to, timely completion of statistical reports/forms, time sheets, daily on-call, Hospital and Division mandatory in-service training, University Health Services reviews
  • Participation in relevant training and/or educational opportunities designed to enhance knowledge and skills
  • Knowledge of and compliance with all policies of the Social Work Division and Strong Memorial Hospital
  • Orientation of new Social Work staff to the Placement Program and workflows
  • Development of placement resource materials to assist Social Work staff
  • Preparation and presentation of periodic in-service training sessions on placement issues and SNF’s for Social Work staff
  • Other duties as assigned

Requirements:

  • BS or BSW + no experience OR No Bachelor’s degree but does have 4 years of experience
  • Experience in a health care setting preferred
  • Excellent communication skills (written and verbal)
  • Patient focused, advocacy skills and interdisciplinary collaboration preferred

Nice to have:

  • Experience in a health care setting preferred
  • Patient focused, advocacy skills and interdisciplinary collaboration preferred

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Parttime
Work Type:
On-site work
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