Social Work Specialist Job at City and County of San Francisco (San Francisco)

Job Description

Under direction, the 2916 Social Work Specialist performs a variety of specialized duties in support of human service programs including but not limited to Continuous Quality Improvement, Case Management, Personnel Administration, or Handbook Writing specialties. Positions in this classification are responsible for carrying out specialized functions for an assigned human service program which require a comprehensive knowledge of federal, state, local and departmental policies, procedures, rules and regulations. The specific job responsibilities may vary depending on the Program Assignment.

Job Responsibility

Review and track department compliance with federal and state regulations related to case service delivery, ensuring payment requests are accurate and services are appropriate
Conduct field investigations, including in-home visits and collateral contacts with families, service providers, medical and school staff, and other professionals to verify compliance and service effectiveness
Perform desk reviews of client cases
interview families, service providers, and stakeholders
evaluate data for errors and assess compliance with regulations
make recommendations or referrals for further investigation
Schedule and conduct audits
assess findings for accuracy and discuss results with assigned staff or supervisors to ensure compliance and corrective actions
Prepare and submit statistical and narrative reports documenting compliance findings, and program outcomes
Conduct client assessments, develop case plans, summarize client needs and barriers, and facilitate referrals to community services
Assist participants in navigating program expectations, policies, and available resources while coordinating with internal staff and community organizations
Research, revise, and monitor program policies and procedures to ensure alignment with federal and state regulations
provide policy interpretation as needed
Provide training, guidance, and policy interpretation to department staff, the public, and service providers on program policies and procedures
make recommendations as needed
Develop and update written material including but not limited to: manuals, forms, policy-related resources, training material, and other resources
Provide specialized case management services to eligible clients

Requirements

Possession of a baccalaureate degree from an accredited college or university
Two (2) years of social casework or employment services experience with a public or private agency/organization

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Social Work Specialist

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