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Part of the Social Value team, the Social Value Coordinator - Research and Measurement Specialist is a new and exciting role at Clear Voice. You will support the delivery of Clear Voice’s social value programmes, social value strategy, evidence collection and impact measurement. Working closely with the Social Value Manager and Social Value Team you will focus on accurately monitored, evaluated and reported evidence for any social value measurement frameworks used by Clear Voice to measure their social impact. Alongside measurement duties, you will provide practical research support to the Social Value Team, supporting the team with research into external support that benefits the programme participants. If you have demonstrable experience analytical strength, research capability with strong organisational skills and excellent attention to detail, and are looking for an exciting role that makes a difference, we’d love to hear from you!
Job Responsibility:
Support the Social Value Manager and Social Value Team in delivering the social impact strategy
Assist with implementing social value measurement frameworks such as TOMs, HACT and the Social Value Portal
Support the development of social value activities that benefit Clear Voice’s clients and enhance the impact of their services
Help embed measurement activities across our social value Programme
Support planning and delivery activities ensuring research and evidence are available when required
Work collaboratively with internal teams to help gather data, evidence and insights for social value measuring
Support engagement with clients, partners, charities and community organisations identified through research
Foster strong working relationships across the organisation to build engagement with social value activities
Support the Social Value Manager and Social Value Team in collecting, validating and maintaining accurate data and evidence for all social value activity
Support the monthly and quarterly reporting cycles for all programmes
Contribute to monitoring and evaluation activities, ensuring compliance with TOMs and Social value Portal requirements
Maintain spreadsheets, CRM data and reporting systems to ensure information is accurate and up to date
Assist with developing case studies, outcomes summaries and impact communications
Conduct research to identify new social value activities, partnerships or initiatives that could contribute to Clear Voice’s growth in social value
Research emerging community needs and best practice trends in social value to support programme development
Assist in designing surveys, collecting qualitative data, collating participant feedback and supporting evaluation processes
Where required, help track outcomes for follow up actions and bids/tenders
Maintain a library of research resources for the social value team
Support colleagues across the company to producing accurate data and evidence required for social value monitoring, ensuring information is complete, reliable and submitted on time
Assist senior leadership in gathering their data for specifically monitored TOM’s measures, ensuring all data is accurately reported and aligns with social value requirements
Collect, validate and upload accurate data to all portals measuring SROI
Research, develop and maintain a directory of services
Assist in preparing research summaries, case studies, learner stories and impact communications based on research and evidence
Support the Social Value Manager with creation of case studies and programme updates for storytelling purposes
Maintain client‑facing presentations and materials for use by the Social Value and Sales teams
Contribute to supplier research and development where relevant
Perform any additional duties as required by the Social Value Manager
Requirements:
Experience in social impact measurement, social value delivery or a related field
Strong experience building and maintaining B2B relationships
Experience with evaluation, monitoring and reporting
What we offer:
Our working week is 35 hours per week offering flexibility and work life balance
Enhanced family friendly provisions
Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata)
Option to buy or sell up to 5 days of annual leave
Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions
Wellbeing support
Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme