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Social Value Coordinator – Research & Measurement Specialist

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360 Resourcing Solutions

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Location:
United Kingdom

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Category:

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Contract Type:
Employment contract

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Salary:

34682.00 GBP / Year

Job Description:

Clear Voice have an exciting opportunity to recruit a Social Value Coordinator – Research & Measurement Specialist to join our team! Location: Homebased. Contract: Permanent. Salary: £34,682. Clear Voice is a growing language service provider and an award-winning social enterprise that delivers telephone interpreting, video interpreting, face-to-face appointments, translation, and transcription services. Clear Voice’s ethical, adaptable, and personal values set us apart in the industry and attract a wide range of clients. These include businesses, local authorities, government, legal, healthcare, and education. We have an especially strong reputation in the charity sector, particularly with asylum and refugee charities. 100% of Clear Voice’s profits are donated to our parent charity Migrant Help. This donation supports their work aiding refugees, asylum seekers, survivors of modern slavery, and the victims of human trafficking.

Job Responsibility:

  • Work collaboratively with internal teams to help gather data, evidence and insights for social value measuring
  • Support engagement with clients, partners, charities and community organisations identified through research
  • Foster strong working relationships across the organisation to build engagement with social value activities
  • Support the monthly and quarterly reporting cycles for all programmes
  • Contribute to monitoring and evaluation activities, ensuring compliance with TOMs and Social value Portal requirements
  • Assist with developing case studies, outcomes summaries and impact communications
  • Conduct research to identify new social value activities, partnerships or initiatives that could contribute to Clear Voice’s growth in social value
  • Research emerging community needs and best practice trends in social value to support programme development
  • Assist in designing surveys, collecting qualitative data, collating participant feedback and supporting evaluation processes
  • Maintain a library of research resources for the social value team
  • Support colleagues across the company to producing accurate data and evidence required for social value monitoring, ensuring information is complete, reliable and submitted on time
  • Assist senior leadership in gathering their data for specifically monitored TOM’s measures, ensuring all data is accurately reported and aligns with social value requirements
  • Collect, validate and upload accurate data to all portals measuring SROI
  • Research, develop and maintain a directory of services
  • Maintain client‑facing presentations and materials for use by the Social Value and Sales teams
  • Contribute to supplier research and development where relevant
  • Perform any additional duties as required by the Social Value Manager

Requirements:

  • Experience in social impact measurement, social value delivery or a related field
  • Demonstrable project coordination experience, managing multiple tasks simultaneously
  • Strong experience building and maintaining B2B relationships
  • Experience with evaluation, monitoring and reporting
  • Must be able to provide documents to show their right to work in the UK
  • Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment
What we offer:
  • Our working week is 35 hours per week offering flexibility and work life balance
  • Enhanced family friendly provisions
  • Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata).
  • Option to buy or sell up to 5 days of annual leave
  • Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions
  • Wellbeing support
  • Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme

Additional Information:

Job Posted:
May 20, 2026

Expiration:
May 29, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:
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