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Social Story Hunter & Community Lead

https://www.microsoft.com/ Logo

Microsoft Corporation

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Location:
United States , Redmond

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Category:
-

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Contract Type:
Not provided

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Salary:

85100.00 - 169800.00 USD / Year

Job Description:

To support this transformation, we are seeking a Social Story Hunter & Community Lead to drive our efforts in user-generated content discovery and community story amplification. With millions of passionate users of Microsoft commercial products (e.g. Microsoft 365, Excel, Outlook, Azure, GitHub, Visual Studio (VS) Code, and more), we aim to give our advocates a megaphone putting their amazing stories, use cases, tweets and TikTok’s in front of millions of Microsoft social followers and injected into our storytelling engines (customer evidence, paid campaigns, eCommerce, and more).

Job Responsibility:

  • Leverage social listening tools and community monitoring to identify, validate and source user generated content (UGC) and community stories
  • Partner with creative and production teams to capitalize on community stories for further creative and campaign development
  • Partner with social strategists to ensure user generated stories meet the needs of the channel editorial mix, tone of voice, and vision
  • Build a framework and rubric for which stories will meet our bar for quality, creativity, and use cases
  • Co-manage a team of community vendors who will aid in the discovery, outreach and UGC management
  • Ownership of the governance and standards for usage of content, maintaining a high-bar for privacy, security, and legal rigor.
  • Embody our culture and values.

Requirements:

  • Bachelor's Degree in Business, Marketing, Communications, Journalism, Public Relations, or related field AND 1+ year(s) integrated marketing (e.g., digital, relationship, social media, campaign), marketing strategy, marketing operations, or related work experience OR equivalent experience.
  • 5+ year(s) social media, campaign, marketing strategy, or related work experience OR equivalent experience.
  • Ideal experience with software, cloud, developer or technical communities is preferred.
  • Social agency or in-house social teams OR working within a newsroom or publication sourcing stories from social
  • Experience with rights management, usage of content and collaborating with legal teams

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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