Social Services Case Manager

• Perform comprehensive screenings and assessments of a patient’s social, emotional, environmental, financial and other support needs to identify factors influencing the patient’s well-being
• Connect patients and families to appropriate internal services and community resources. Consult and interact with community agencies, state social service centers and school districts to identify and obtain resources for resolving patients’ health, psychosocial and /or financial problems
• Support behavioral health integration by managing a registry of patients identified by the collaborative care team. Manage behavioral health referrals and provides case management connecting patients to the appropriate level of care for mental health and substance use disorder
• Facilitates regularly scheduled caseload consultation with the Behavioral Health team and communicate treatment recommendations to the patient’s medical provider
• Accurately identify, address and prioritize at-risk patient populations and address crisis interventions as needed
• Assure implementation of care plans throughout the continuum of care to include a variety of settings (i.e. home, school, work site, clinic)
• Travel as needed between Westside sites to provide coverage and social service assistance as needed
• Maintain, share and apply current knowledge of available resources for durable medical equipment, inpatient and outpatient rehabilitation services, adult day care, foster care, nursing home placement, etc. and connect patients to these services as appropriate
• Maintain and apply current knowledge of relevant Medicare/Medicaid, and commercial insurance carriers, rules and regulations
• Maintain and apply current knowledge of the impact of relevant naturalization and immigration laws on applications for benefit programs.

• Bachelor’s degree in psychology, social work or another human services area and at least 3 years of relevant experience
• One year of experience providing services to a culturally diverse population
• Three years of experience using computers and Microsoft Office software
• Fluency in written and spoken English and spoken Spanish and/or Haitian Creole PREFERRED

Fluency in written and spoken English and spoken Spanish and/or Haitian Creole

• medical insurance (two plans to choose from)
• dental insurance (through Guardian Dental)
• vision insurance
• life insurance paid by Westside with the option to purchase more paid
• short-term disability paid for by Westside
• long term disability paid by the employee
• a 401(k) retirement plan with a match
• supplemental insurances
• generous PTO package
• flexibility to provide work/life balance