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Open Partners is looking for a motivated and ambitious Social Project Manager to join at the start of an exciting new agency function. Supporting the Senior Lead on a high-impact pilot for a travel client, you will play a vital role in the coordination and execution of the programme. This is a 6-month temp-to-perm role focused on proving the scalability of our proprietary social model.
Job Responsibility:
Transform raw travel expertise into structured data, ensuring the Central Content Engine runs without friction
Forensically monitor engagement, capture warm leads and translate social interactions into tangible business opportunities for the client
Act as the final line of defense for quality, managing approval workflows so that every piece of content is verified and brand-aligned
Provide meticulous tagging and reporting for the pilot report
Master the ingestion and workflow management of agent-specific data using G Suite and Sprout Social
Establish a consistent rhythm for identifying and escalating leads
Help build a ground up department with fast, reliable, and error-free approval and implementation workflows
Use AI tools to enhance creative output
Daily management and implementation of content calendars
Timely escalation of community-driven leads within the one-business-day SLA
Daily maintenance of Sprout Social tags
Maintain accurate data sets and operational logs
Requirements:
An exceptional eye for detail and the ability to manage complex schedules and technical workflows across multiple accounts
A natural comfort with evolving technology, specifically in using AI tools and social platforms (Sprout Social/Canva) to drive efficiency
The communication skills required to act as a primary point of contact, managing expectations and inputs from diverse stakeholders
The ability to segment data accurately and assist in translating performance metrics into actionable insights
Proficiency in G Suite, Sprout Social, and Canva is preferred