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Airswift Sweden Logo Airswift Sweden · Energy

Social Performance & Community Relations Officer

Azerbaijan, Baku · Job Posted February 18, 2026
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Job Description

The purpose of this role is to ensure that the project and affiliate effectively implement all aspects of the Social Performance strategy by proactively preventing, identifying, and addressing potential social grievances and community-related risks throughout the project lifecycle. The Officer enables structured stakeholder engagement, transparent communication, and efficient response mechanisms to safeguard the project’s Social License to Operate. Aligned with the three pillars of the Social Performance strategy—constructive dialogue with stakeholders, mitigation of negative social and human rights impacts, and enhancement of socio?economic benefits—the role emphasizes strong field presence, early risk anticipation, and proactive coordination with Project, HSE, and Affiliate teams. The Officer contributes to designing, developing, and implementing actions that strengthen social impact, improve stakeholder engagement, reduce Non?Technical Risks, and support the Company’s commitments to international standards. The role also supports the management of social investment initiatives.

Job Responsibility

  • Develop and manage Social Performance Strategy, Social Management Plans
  • Develop and lead implementation of Stakeholder Engagement Strategy and Action Plans, Social Investment Plans
  • Liaise with HQ, regulatory bodies, and other key stakeholders on behalf of client regarding Social Performance matters
  • Act as a primary interface between the Company, local communities, and stakeholders
  • Lead field and community?facing activities related to stakeholder engagement, grievance prevention, risk monitoring, and community perception tracking
  • Manage the Grievance Mechanism
  • Ensure coordination with project team to integrate societal considerations into operational plans, field activities, permitting, and risk assessments
  • Identify and handle social issues and emerging practices that could risk the company's operations, schedule, image, or reputation
  • Build and maintain strong relationships with internal and external stakeholders regarding Social Performance matters
  • Maintain regular presence in communities affected by the project
  • Conduct structured engagement, consultations, and information?sharing sessions
  • Identify, map, assess, and monitor stakeholders, including community dynamics and potential sources of concern
  • Provide timely feedback and intelligence to Company teams on perceptions, emerging risks, and community expectations
  • Develop and progress preventive actions and response preparedness to potential grievances and complaints
  • Lead day?to?day implementation of the Grievance Mechanism
  • Manage grievances, concerns, and complaints received
  • Collect and consolidate field data for reporting purposes
  • Produce daily/weekly reports on field activities, stakeholder interactions, and community risks

Requirements

  • Degree in Social Sciences, Anthropology, Community Development, Project Management, or related field
  • Minimum 5–7 years working with communities, preferably in extractives, infrastructure, or rural development contexts
  • Proven hands?on field experience and ability to anticipate social risks
  • Strong stakeholder engagement, negotiation, and conflict?resolution skills
  • Familiarity with IFC Performance Standards and international social management practices
  • Experience with grievance mechanisms, community engagement, and social impact monitoring
  • Excellent communication and interpersonal skills
  • Fluency in English and Azerbaijani
  • Strong reporting skills
  • attention to detail
  • ability to work independently in the field

Nice to have

Knowledge of additional local languages is an advantage

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