CrawlJobs Logo

Social Media Operations Specialist

greeneking.co.uk Logo

Greene King

Location Icon

Location:
United Kingdom

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

As a Social Media Operations Specialist, you’ll take ownership of the tech, tools and systems that power one of the UK’s largest social media estates, ensuring security, compliance and performance across 4,000+ accounts. You’ll be the go-to expert for governance and optimisation, driving automation and shaping how new tools and features are rolled out.

Job Responsibility:

  • Own the strategy, optimisation and maintenance of social media tools and technology, including Sprinklr and Cerby
  • Monitor system health, proactively identify risks and resolve technical issues to keep accounts secure and compliant
  • Drive automation and process improvements to maximise efficiency across the social ecosystem
  • Shape requirements for new tools, features and upgrades, ensuring governance and operational standards are upheld
  • Maintain high-quality documentation, governance rules and best-practice guidance for stakeholders

Requirements:

  • Strong problem-solving and troubleshooting skills with a proactive approach to issue resolution
  • Excellent organisational and prioritisation skills to manage multiple tasks effectively
  • Clear communication skills, able to translate technical detail into practical solutions for stakeholders
  • Experience in stakeholder and vendor management, with confidence in building strong relationships
  • Project management capability to scope, plan and deliver tool improvements
What we offer:
  • Competitive salary
  • Pension contribution
  • Chance to further your career across our well-known brands
  • Discount of 33% for you and 15% for your loved ones on all of our brands
  • Free employee assistance program – mental health, well-being, financial, and legal support
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels
  • Refer a friend – earn £1,500 for referring them
  • Wagestream – access your wage before payday
  • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more

Additional Information:

Job Posted:
January 21, 2026

Employment Type:
Fulltime
Icon
Greene King - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Social Media Operations Specialist

Customer Operations Specialist

Customer Operations Specialist rockstar to connect with customers. The role incl...
Location
Location
United Kingdom , London
Salary
Salary:
13.85 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1-2 years of CRM systems (e.g., Freshdesk, Zendesk or equivalent)
  • Educated to degree level or currently studying at degree level
  • Excellent written, verbal, and listening skills
  • Great attention to detail
  • Strong problem solving skills
  • Google sheets and doc rockstars
Job Responsibility
Job Responsibility
  • Respond to customer inquiries with high quality, speed, and accuracy across several channels including email and social media chats
  • Troubleshoot and resolve customer issues with care and respect
  • Ensure customer orders are fulfilled and delivered by liaising with warehouse personnel
  • Manage returns, issue refunds, liaise with the warehouse regarding any order issues
  • Share customer feedback and information with other team members
  • Contribute to a positive, energetic team culture
What we offer
What we offer
  • Equal opportunities employer
  • Reasonable adjustments supported
  • Inclusive environment
  • Fulltime
Read More
Arrow Right

Social Media Manager - Insurance & Business Services Specialist

As a Social Media Manager - Insurance & Business Services Specialist at 321, you...
Location
Location
United States , Orlando
Salary
Salary:
60000.00 - 75000.00 USD / Year
321 Brand + Social House
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in social media management, preferably in an agency environment managing multiple client accounts simultaneously
  • 2+ years of direct experience managing social media for insurance brands (home insurance, auto insurance, personal lines) or financial services organizations required
  • Proven track record developing and executing successful social media strategies for insurance, business services, professional services, or B2B brands
  • Experience managing social media for insurance companies, insurance agencies, roofing companies, legal firms, real estate professionals, healthcare providers, or similar business services industries is highly valued
  • Deep understanding of insurance consumer behavior, purchase considerations, and content that drives trust and engagement in the insurance category
  • Knowledge of insurance industry regulations and advertising compliance requirements across multiple states/jurisdictions
  • Familiarity with insurance products, coverage types, claims processes, and industry terminology
  • Strong writing skills with ability to craft platform-appropriate content that resonates with insurance consumers and professional audiences while maintaining regulatory compliance
  • Expertise across major social media platforms including Facebook, Instagram, LinkedIn, TikTok, and YouTube, with deep understanding of platform-specific best practices
  • Proficiency with AI-powered content creation tools (ChatGPT, Claude, Jasper, Copy.ai, or similar) with demonstrated ability to produce high-quality, on-brand content efficiently
Job Responsibility
Job Responsibility
  • Develop comprehensive social media strategies for multiple insurance and business services client accounts that align with business objectives, target audiences, and brand positioning
  • Create insurance-specific content strategies that address the full customer lifecycle: awareness, quote consideration, policy purchase, claims experience, and renewal/retention
  • Understand and optimize for insurance consumer behavior including comparison shopping, life event triggers (home purchase, vehicle purchase, marriage, relocation), and seasonal patterns
  • Conduct competitive analysis, audience research, and platform audits to identify opportunities in insurance and business services verticals
  • Define content pillars, messaging frameworks, and brand voice guidelines tailored to insurance audiences and professional service consumers
  • Develop strategies that build trust and credibility for insurance brands while addressing common concerns (price transparency, claims reputation, coverage clarity, customer service quality)
  • Establish KPIs and success metrics for each client account, tracking performance against goals for reach, engagement, quote generation, and business impact
  • Leverage AI tools to analyze audience insights, predict content performance, and optimize strategy based on data-driven insights
  • Stay current on platform algorithm changes, emerging features, and social media trends in insurance marketing, adapting strategies to maximize organic reach
  • Monitor insurance industry trends, regulatory changes, and competitive landscape to inform content strategy
What we offer
What we offer
  • Health, dental, and vision insurance
  • 401K after one year of employment
  • 2 Weeks (80 Hrs) Paid Time Off [Additional 40Hrs at 3 Years]
  • 3 Sick/Mental Health Days
  • 8 Hours Volunteer Time
  • Additional PTO at holiday and management discretion
  • Paid parental leave
  • Professional development opportunities
  • Leadership training opportunities and career advancement pathways
  • A collaborative, creative, and ambitious team environment
  • Fulltime
Read More
Arrow Right

Influencer Marketing Specialist

As an Influencer Marketing Specialist for HoistCam, your primary role will be to...
Location
Location
United States
Salary
Salary:
Not provided
netarus.com Logo
Netarus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in influencer marketing or social media management, preferably with B2B, construction, or heavy equipment brands
  • Familiarity with industries like construction, logistics, heavy equipment, or industrial safety
  • Strong understanding of the influencer landscape across platforms like Instagram, TikTok, YouTube, LinkedIn, and X (formerly Twitter)
  • Experience developing campaigns from outreach through execution, including content ideation, influencer management, and performance tracking
  • Excellent communication and negotiation skills for building strong relationships with influencers and key opinion leaders
  • Analytical skills to track campaign success and deliver actionable insights
  • Passion for industrial safety, innovation, and technology that improves real-world outcomes for businesses
Job Responsibility
Job Responsibility
  • Influencer Identification & Outreach: Find and engage with influencers in the construction, logistics, heavy equipment, and industrial safety spaces who can authentically advocate for HoistCam and its role in operator visibility and safety
  • Campaign Development: Design and execute influencer campaigns that encourage influencers to create compelling content (videos, posts, live streams) showing how HoistCam improves job site safety, reduces accidents, and increases productivity
  • Advocacy Creation: Collaborate with influencers to emphasize the importance of eliminating blind spots in heavy equipment operations and how HoistCam can drive both safer and more profitable outcomes for companies
  • Relationship Building: Establish and maintain strong relationships with influencers, contractors, and industry experts, ensuring that their messaging aligns with HoistCam’s mission and brand values
  • Content Collaboration: Guide influencers in creating educational and impactful content such as equipment demos, case studies, safety stories, and testimonials, highlighting HoistCam’s role in making operations safer and more profitable
  • Monitor & Analyze Performance: Track and evaluate the success of influencer campaigns, including engagement metrics (views, shares, likes, comments), reach, lead generation, and conversion rates. Regularly report results and insights to the marketing team
  • Feedback Loop: Gather feedback from influencers and their followers about the benefits of HoistCam to continually improve marketing strategies and product messaging
  • Community Engagement: Foster and grow an engaged community of HoistCam advocates across platforms like YouTube, Instagram, LinkedIn, and TikTok who consistently share the value of having “eyes in the blind”
What we offer
What we offer
  • Remote, flexible working environment
  • Competitive pay with performance-based incentives
  • Opportunity to work with a forward-thinking company that is transforming safety and efficiency in industrial operations
  • Creative freedom to design and execute campaigns that drive real-world impact in safety and profitability
  • The chance to be part of a team dedicated to promoting groundbreaking technology that improves operator visibility and job site safety
  • Parttime
Read More
Arrow Right

Field Marketing Specialist

The Field Marketing Specialist is responsible for supporting the implementation ...
Location
Location
United States of America , Pensacola
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in communications, marketing, or related field preferred
  • Two or more years of experience working in marketing, merchandising and communication and/or related field required
  • Must be proficient in Microsoft Office Suite (Word/Excel/PowerPoint) and Adobe Creative Suite (Photoshop/InDesign/Illustrator)
  • Must have well-developed verbal and written communication skills and excellent interpersonal skills
  • Proven success record with media relations/PR campaigns
  • Excellent project management skills and ability to collaborate with other departments
  • Must be well organized and possess ability to handle multiple responsibilities under constant deadlines with a high degree of attention to detail and accuracy
  • Track record of managing third-party relationships and/or direct reports
  • Customer focus: Identifies and understands customer needs and puts them first in all activities and efforts
  • Commercial mindset: Goes the extra mile to drive the commercial success of the company
Job Responsibility
Job Responsibility
  • Oversees and supports strategic decisions from the National and Business Area level, and local
  • Ensure the sales plan and signage is executed at site level
  • aligning with site level needs
  • Assist our organization with scaling to common sign types
  • Assist National and Business Area levels with planning and coordination of all printed and digital sign programming
  • Ensures operation of digital assists in stores and on forecourts
  • Local Media relations (reactive) Planning and implementing local public relations campaigns (grand openings, post renovation campaigns)
  • Localized Social Media marketing campaign needs
  • Managing the business unit marketing / advertising budget
  • Conducting, summarizing, and presenting local market research
  • Fulltime
Read More
Arrow Right

Digital Marketing Specialist

Implement digital marketing strategy； Select appropriate digital marketing chann...
Location
Location
Salary
Salary:
Not provided
awardglobal.com.au Logo
Award Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor degree or above, major in marketing, advertising, e-commerce or related
  • At least 2 years experience in planning or digital marketing
  • Familiar with overseas digital marketing channels and tools (Little Red Book, facebook, google, etc.)
  • Familiar with the Internet and social media, have a good sense of the Internet, sensitive to the hot facts
  • Familiar with digital advertising related content
  • Good communication and coordination skills and teamwork skills
  • Have strong analytical ability and data analysis ability
Job Responsibility
Job Responsibility
  • Implement digital marketing strategy: Select appropriate digital marketing channels (various search engines, social media, etc.) based on digital marketing strategies and indicators
  • Create and execute digital marketing activities corresponding to the channels (live streaming, search engine marketing SEM, various media placements, etc.)
  • Be responsible for the pre-selection of topics, content planning for various digital marketing activities, integrate resources to complete content creation, and handle post-execution operation and maintenance related work
  • Set various digital marketing-related indicators (such as fan count, interaction volume, etc.) and promote their achievement
  • Collect and analyze the execution data and effects of various digital marketing activities, and adjust strategies in a timely manner
  • Company’s website operation and maintenance: Responsible for the daily update and operation and maintenance of the company website
  • Search Engine optimization (SEO)
  • Collect and analyze website traffic data
Read More
Arrow Right

Social Media and Community Operations Specialist

We are looking for a highly motivated Social Media & Community Operations Specia...
Location
Location
Hungary , Budapest
Salary
Salary:
Not provided
formlabs.com Logo
Formlabs GmbH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in social media operations, community management, or affiliate marketing within a technical or engineering-driven field
  • A sound, technical understanding of digital fabrication and a genuine passion for 3D printing technology
  • In-depth knowledge of the technical social media and forum landscape and best practices across Instagram, X, TikTok, Facebook and Reddit
  • Strong understanding of SEO and AEO principles, specifically how to structure forum contributions and social content to improve discoverability in a modern search landscape
  • Strong understanding of community management and affiliate marketing
  • Experience analyzing social media and community data to meet strategic objectives
  • Excellent communication skills in English
  • Additional EMEA language skills are a plus
Job Responsibility
Job Responsibility
  • Content Collaboration: Work closely with social media and video content creators to develop editorial calendars that translate complex 3D printing workflows into high-quality, on-brand content
  • SMM System Management: Lead the day-to-day operations in Social Media Management tool, including technical setup, tagging, and organization of outgoing content
  • Operational Excellence: Manage administrative side of social media, including link tracking (UTMs), asset organization, and ensuring all posts adhere to brand and technical standards before going live
  • Technical Forum Engagement: Proactively grow Formlabs’ presence on Reddit and other specialized industry forums, monitor discussions and contribute technical insights
  • SEO & AEO Optimization: Strategically structure forum contributions to enhance SEO & AEO
  • Influencer Recruitment: Drive expansion of Formlabs influencer network by identifying, sourcing, and onboarding high-profile technical content creators
  • Program Scaling: Manage and scale the Formlabs affiliate program by growing publisher network and driving high-intent traffic
  • Platform Optimization: Maximize full potential of automated affiliate platform using advanced features
  • Performance Oversight: Lead entire affiliate journey from initial onboarding to ongoing performance optimization
What we offer
What we offer
  • Hybrid work
  • Catered lunch at the office 3 days per week
  • Private health insurance with Medicover (Blue package + hospital coverage)
  • A monthly or quarterly public transportation pass for Budapest
  • Shares in the company (we're a double unicorn company!)
  • Free beverages and snacks at the office
  • All You Can Move sports pass
  • Free 3D prints
  • An inclusive, dog-friendly office with diverse and inspiring colleagues
  • Development opportunities both in-house and off-site
  • Fulltime
Read More
Arrow Right

Field Marketing Specialist

The Field Marketing Specialist will build and shape the brand perception, execut...
Location
Location
United States of America , Lisle
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in communications, marketing, or related field preferred
  • 2+ years of professional work experience in field marketing within a retail environment
  • Experience with media relations/PR campaigns and social media
  • Proficient in Microsoft Office Suite and Adobe Creative Suite
  • Well-developed verbal and written communication skills
  • Customer or client service experience
  • Effective project management skills, strategic thinking, and problem-solving abilities
  • Creative thinker with proficient design and organizational skills
  • Ability to operate under pressure and meet tight deadlines
  • Travel required (50% field, 50% office)
Job Responsibility
Job Responsibility
  • Build and shape the brand perception within existing, emerging, and new markets
  • Work with cross-functional teams to execute strategic marketing programs or partnerships
  • Primary intake for field marketing requests
  • Maintain plans and timelines and track performance metrics for multi-track projects and programs
  • Assist operations field team in identifying potential opportunities to increase sales
  • Work with store managers and district managers to seek partnerships and business-to-business opportunities
  • Assist project managers with coordinating creative needs
  • Work closely with Operations teams to aid in-store performance planning
  • Assist Marketing Director in vendor sourcing and negotiating
  • Assist with grand opening event planning and timelines
  • Fulltime
Read More
Arrow Right

Social Media Specialist

Helps execute and contribute to Advocate Health’s social media strategy to facil...
Location
Location
United States
Salary
Salary:
30.70 - 46.05 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in communications, journalism, public relations, marketing, advertising or other business-related field, or bachelor’s degree combined with relevant experience
  • Typically requires 3 years of experience in day-to-day management of social media platforms
  • Organized and detail oriented
  • Strong written and oral communication skills
  • Ability to operate independently in a self-directed, deadline-driven environment
  • Ability to collaborate effectively with all levels of clinicians, management, executives, etc.
  • Proficient in social media management and analytics tools, Microsoft Office products and familiarity with WordPress
  • Ability to develop social media strategies and tactics and effectively communicate recommendations to external communications leadership, under the guidance of social media leadership
  • A flair for creating persuasive content and communicating effectively (and differently) depending on the medium
  • Proactive, independent and takes initiative with consistent follow through. Results oriented
Job Responsibility
Job Responsibility
  • Executes and contributes to overall social media strategy through posting regularly on all of Advocate Health’s platforms
  • Creates daily posts and implements paid ad strategies for platforms with branded and professional images that drive goals and inspire communities to take action
  • Travels to locations to photograph evergreen and on-trend content for social media
  • Consistently monitor pages to ensure comments within community are appropriate, and promptly addresses community comments, reviews, questions and/or concerns
  • Stays ahead of social media content industry news and best practices. Provides input into strategic direction for brand’s social media channels
  • Assists as liaison between operations and system teams to support content through social media promotion (internally and externally). Assists in primary coverage for all social platforms during weekday office hours and as needed outside of work hours in evenings and weekends
  • Executes on day-to-day reputation management strategies and monitors all social channels to ensure our consumers are being responded to in a timely manner
  • Provides support and coverage at community and partner events and serves as a live in-person social media support for system-wide and site events, sports partnership events, community initiatives, etc.
  • Pulls timely social media reports and creates monthly or as-needed dashboards. Responds to reviews on all social media platforms and works to resolve issues with internal stakeholders
  • Maintains monthly editorial calendars including pre-approved posts supporting brand goals, paid social ads, community and sports partnerships, events and other initiatives
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Fulltime
Read More
Arrow Right