Social Media Manager Job at BASIC/DEPT® (Austin)

Job Description

We’re looking for a Social Media Manager to help shape and grow eBay’s social presence across our Trading Cards & Collectibles categories. This includes managing organic social channels across established and emerging platforms. In this role, you’ll support the development and execution of the organic social strategy, help build influencer briefs, curate content, and assist in on-the-ground activations at culturally relevant events. You’ll partner closely with marketing, business, and cross-functional teams to translate initiatives into clear social plans and editorial calendars. You’ll synthesise performance insights (organic social data, influencer reporting, internal dashboards, category trends) into recommendations that inform content planning. You will work closely with brand marketing, communications, and creative partners to support category and campaign needs, while contributing creative ideas and helping foster a community of collectors and enthusiasts.

Job Responsibility

Support the development and execution of the collectibles organic social strategy across channels
Manage influencer marketing efforts for the collectibles category, from brief creation to coordination with partners
Bring platform knowledge and emerging trends to help shape creative ideas and test/learn opportunities
Help maintain and enforce social channel best practices to drive engagement
Monitor and analyze performance data to provide insights and recommendations for content optimization
Manage day-to-day project needs, ensuring alignment across partners and timely delivery of assets
Collaborate closely with Brand Marketing, Media Planning, Communications, and other cross-functional partners
Support processes that improve workflow efficiency and help drive consistent, high-quality output
Manage day-to-day relationships with external agencies supporting organic social and influencer programs

Requirements

4–6+ years of experience in social media management, ideally within ecommerce or consumer brands
Hands-on experience managing organic social channels and influencer initiatives, with measurable results
Strong understanding of platform best practices, content creation, and social tools
Ability to translate social insights and data into actionable recommendations
Experience managing projects, coordinating stakeholders, and delivering high-quality work on deadlines
Ability to work collaboratively across cross-functional teams including Brand Marketing, Media Planning, Communications, and Growth