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Social Media Manager

United States 34.00 - 39.00 USD / Hour · Job Posted May 27, 2026
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Job Description

We are seeking talented Social Media and Communities Managers on behalf of our client in the Information Technology and Networking industry. The Social Media and Communities Manager will be responsible for amplifying the brand's voice and driving engagement within the Mid-market and SMB (Small and Medium Business) segments. This role focuses on supporting global sales motions by fostering meaningful connections with customers, partners, and distributors.

Job Responsibility

  • Design and execute comprehensive social media strategies and compelling narratives that highlight the value of networking, cybersecurity, and AI-powered software solutions
  • Develop and maintain a global social media content calendar, ensuring brand consistency and alignment with overarching marketing objectives
  • Actively foster and moderate online communities
  • engage with industry influencers, partners, and customers to build long-term brand loyalty
  • Perform deep-dive analysis of competitor social media and community strategies to identify differentiators and opportunities within the B2B tech landscape
  • Partner with Global Sales, Product Marketing, Revenue Marketing, and Corporate Communications to ensure social content supports lead generation and accurate technical messaging
  • Supervise social media channels for emerging trends and real-time engagement opportunities, providing timely and professional responses
  • Track, analyze, and report on key performance indicators (KPIs)
  • Build, document, and implement new operational processes to improve the efficiency of global social media programs

Requirements

  • Minimum of 4-8 years of experience in social media management, community management, or digital marketing
  • Proven track record working within the Networking, Cybersecurity, Cloud/Software Development, or AI-powered solutions sectors
  • Extensive experience managing social channels for a technology company, specifically targeting Mid-market or SMB audiences
  • Demonstrated ability to build, trial, and deliver new social strategies and program management frameworks from the ground up
  • Exceptional written and verbal communication skills, with a focus on professional storytelling and the ability to simplify complex technical concepts
  • Strong understanding of social media platforms, enterprise-level analytics tools, and content best practices
  • Must be comfortable navigating ambiguity, influencing cross-functional teams without direct authority, and working in a highly collaborative, fast-paced global environment
  • Bachelor's degree in Marketing, Communications, Business, or a related field is preferred

What we offer

  • medical
  • prescription
  • dental
  • vision
  • AD&D
  • life insurance
  • short-term disability
  • 401K plan
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