Social Media Customer Consultant Job at Vodafone (Istanbul)

Corporate Customer Consultant

At Vodafone, we’re not just shaping the future of connectivity for our customers...

Location

Türkiye , Istanbul

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Higher education degree (Vocational School or University graduate)
Strong analytical and reporting capabilities
Proficient in preparing effective and impactful presentations
Strong coordination and stakeholder management skills
Demonstrates an analytical and solution-oriented mindset
Excellent communication skills, with the ability to engage effectively across different stakeholders
Advanced proficiency in MS Office applications

Job Responsibility

Manage inbound calls and emails from mobile and fixed customers within the assigned portfolio in a timely and efficient manner
Handle customer enquiries, requests, and complaints end-to-end
ensure seamless coordination with relevant teams for cases not resolved at first contact and follow through to closure within agreed SLAs
Proactively engage with customers through outbound calls
conduct customer visits supported by insights such as billing analysis, tariff structures, and campaign details
Support the Sales Manager by joining customer visits, particularly during retention periods, and contribute to the overall customer management process
Execute regular customer communications via outbound calls and emails, including health checks and dunning (debt reminder) activities
Stay up to date with all operational processes, system updates, and knowledge changes
effectively utilise the Atlas knowledge platform and provide feedback on gaps and improvement areas
Proactively identify potential risks, dissatisfaction drivers, and opportunity areas

What we offer

Vflexy: Flexible Benefits Program
Hybrid working kit
Ergonomic kit allowance
Digital meal voucher
Flexible transportation allowance
Employee assistance hotline & counselling
Comprehensive and flexible private health insurance
Discounted price deals for wide range of products & services

Fulltime

Associate Creative Director, Social Media

TriMark Digital is looking for an Associate Creative Director, Social Media, to ...

Location

United States , Raleigh

Salary:

Not provided

TriMark Digital

Expiration Date

Until further notice

Requirements

BA/BS in Marketing, Communications, Journalism, Design, or other related field
8+ years of experience or project work creating and implementing social media strategies
Living in the Raleigh-Durham area or willing to relocate
Strong understanding of digital marketing
Strong writing and editing skills with a sharp eye for tone, grammar, and performance-driven copy
Experience shooting content with an iPhone and a professional camera
Strong experience with tools such as Adobe Premiere, Photoshop, CapCut, Canva, or similar for editing
Understanding of current trends, meme culture, and platform nuances
Previous experience with influencer marketing or UGC programs

Job Responsibility

Assist client and project teams with developing and implementing campaigns that seamlessly translate to multiple social channels
Use brand standards and performance goals to guide the development of creative for a brand or campaign
Ensure messaging consistency, delivery, and alignment with the client’s business objectives
Act as an interdisciplinary collaborator, working in partnership with Art Directors and other specialists to execute nuanced creative messaging and brand work across channels
Interface with clients as needed, ensuring strategies are in alignment with goals and are presented thoroughly and expertly
Serve as a lead strategist for consulting teams and clients on messaging strategy
Train and mentor other creative specialists throughout the tactical execution of campaigns
Assist in the professional development of creative skills and thinking
Support new business development efforts by participating in pitches, strategic plans, etc., and providing creative solutions to client challenges/needs
Research and share new approaches to social media engagement

Customer Services Consultant

At Bravissimo, we are dedicated to doing the best for our customers. We want big...

Location

United Kingdom , Warwick

Salary:

12.71 - 12.90 GBP / Hour

Bravissimo

Expiration Date

Until further notice

Requirements

You should genuinely love speaking to people and consistently go the extra mile to help others
confident in yourself
hardworking
good attention to detail
real enthusiasm for the role

Job Responsibility

Answering telephones
responding to live chat messages
having video fitting calls
giving expert fitting and style advice to customers across our product ranges, which includes lingerie, swimwear, and nightwear
processing orders on our computer system
answering customer emails and social media messages

What we offer

Up to 25 days holiday
The opportunity to buy up to 5 additional days holiday each year
Access to free and confidential 24/7 employee support from Retail Trust
50% discount on full priced items for you, your family & friends, up to a limit
Healthcare Cash Plan for you and up to 4 children through Medicash
Employer pension contributions up to 6% (depending on length of service)
Life Assurance
Great training and learning resources
Long service awards after 5 years' service
Access to new and upcoming products, with the opportunity to provide feedback

Fulltime

Customer Service Consultant

Customer Service Consultant role at Bravissimo, an award-winning, multi-channel ...

Location

United Kingdom , Warwick

Salary:

Not provided

Bravissimo

Expiration Date

Until further notice

Requirements

Hardworking
Good attention to detail
Real enthusiasm for the role
Genuine love for speaking to people
Willingness to go the extra mile to help others
Confidence in oneself
Enjoyment of the work
Flexibility to work early, middle and late shifts
Willingness to join a weekend working rota
Genuine occupational requirement for post holders to be female (covered under Schedule 9, Part 1, of the 2010 Equality Act)

Job Responsibility

Answering telephones
Responding to live chat messages
Having video fitting calls
Giving expert fitting and style advice to customers across product ranges (lingerie, swimwear, nightwear)
Processing orders on computer system
Answering customer emails and social media messages
Helping to make a real difference for customers

What we offer

Up to 25 days holiday
Opportunity to buy up to 5 additional days holiday each year
Access to free and confidential 24/7 employee support from Retail Trust
50% discount on full priced items for you, your family & friends, up to a limit
Healthcare Cash Plan for you and up to 4 children through Medicash
Employer pension contributions up to 6% (depending on length of service)
Life Assurance
Great training and learning resources
Long service awards after 5 years' service
Access to new and upcoming products with opportunity to provide feedback

Fulltime

Media & Advertising Sales Consultant

Midwest Communications, Inc in Lansing, MI is seeking a proven Media & Advertisi...

Location

United States , Lansing

Salary:

Not provided

Midwest Communications, Inc

Expiration Date

Until further notice

Requirements

Be a high-achieving sales leader with a track record of developing revenue
Have excellent communication, presentation, and relationship-building skills
Be self-motivated with the ability to work independently
Have a valid Michigan Driver License and an acceptable Motor Vehicle Record Check

Job Responsibility

Prospect, develop, and maintain a strong pipeline of new business through cold calling, networking, and community engagement
Build and nurture long-term relationships with clients by understanding their business objectives and marketing needs
Create and present customized advertising proposals across radio, digital, streaming, social, and promotional platforms
Meet and exceed monthly, quarterly, and annual sales revenue goals
Collaborate with internal teams (programming, promotions, digital, and production) to execute successful campaigns
Maintain accurate records of client interactions, proposals, and sales activity in CRM systems
Stay informed on industry trends, market conditions, and competitor offerings
Provide ongoing campaign performance updates and recommendations to clients
Represent the station at community and networking events to enhance brand visibility

What we offer

competitive wage
comprehensive benefits package

Fulltime

Senior Customer Success Manager - Media

We're looking for an experienced Senior Customer Success Manager on the Client S...

Location

United Kingdom , London

Salary:

Not provided

Genius Sports

Expiration Date

Until further notice

Requirements

5+ years in Customer Success or Account Management within the AdTech or Digital Media space
Proven Success in managing a customer portfolio and exceeding client expectations
Programmatic Fluency: Deep understanding of the programmatic landscape, including DSPs, SSPs and the nuances of multi-channel execution
The “Farmer” DNA: You enjoy the process of building trust over time and find satisfaction in seeing a client’s spend and sophistication grow under your watch
Analytical Rigor: You can look at a campaign dashboard and extract a narrative, not just a set of numbers
Resilience & Agility: A willingness to pivot between high-level strategy and tactical execution at a moment’s notice

Job Responsibility

Strategic Account Planning: Developing and executing on comprehensive plans that aren’t just static documents. You will evolve these plans regularly to align with shifting client KPIs and market trends
Revenue Growth: Identify untapped opportunities within existing accounts. You’ll lead the charge on upsells and cross-sells by demonstrating how new channels or programmatic strategies solve specific business hurdles
Programmatic Subject Matter Expertise: Act as a consultant on multi-channel strategies (Display, Video, Social, CTV, etc.). You must be able to speak the language of performance data and attribution
Executive Presence: Build “high and wide” relationships. You should feel equally comfortable presenting QBRs to CMOs while remaining a trusted partner to a mid-level stakeholder
Churn Mitigation: Proactively identify “at-risk” signals and deploy recovery strategies before they impact the bottom line

Fulltime

Leasing & Marketing Consultant

Location

Salary:

Not provided

Aspen Square Management

Expiration Date

Until further notice

Requirements

Bubbly, outgoing personality
Excellent customer service skills with 3+ years' experience (including retail, hospitality, serving/bartending, etc.)
Strong sales skills and determination to close the deal
Ability to multitask and quickly solve problems
Full-time, Must be available to work Saturdays
Must possess a valid driver's license, have reliable transportation to and from work, and ability to go off-site.
The drive to succeed!

Job Responsibility

Provide exceptional customer service, from answering phones with a smile to ensuring every resident feels valued
Get creative! Create marketing strategies that include social media campaigns, flyers, and engaging resident events
Maintain a positive attitude and determination to thrive in a fast-paced environment.
Continuously strive towards reaching leasing and occupancy goals
Assist current residents and continue to provide them with professional customer service.
Answer phones, respond to emails, file paperwork, qualify residents, maintain an organized workspace, and more

What we offer

competitive pay
generous bonuses
comprehensive benefits package that ensures your well-being is taken care of

Fulltime

Floating Leasing & Marketing Consultant

Are you outgoing, love to talk to people, thrive in a fast-paced environment and...

Location

United States , Mesa

Salary:

Not provided

Aspen Square Management

Expiration Date

Until further notice

Requirements

2+ years sales experience (retail sales, hospitality, restaurant experience is transferable)
Marketing experience (working with social media platforms, event planning, creating flyers, etc.)
Customer service experience
Able to multitask effectively and problem solve
Ability to work full-time including weekdays and Saturdays
Must possess a valid driver’s license and have reliable transportation to and from work.

Job Responsibility

Be knowledgeable about your product. You will be responsible for answering phone calls, emails, and any inquiries about the community.
Work toward meeting and exceeding property goals.
Contribute to marketing outreach and execute creative concepts through social media platforms, resident events and building relationships.
Be a team player! You go beyond expectations to provide Aspen-level customer service to our residents.
Maintain a friendly, positive, and upbeat attitude!
Handle all administrative tasks including leasing paperwork, qualifying residents, processing renewals, and collecting rent.
Walk the property as needed and partner with on-site maintenance to keep the office and clean and presentable.
All other duties as assigned

What we offer

competitive pay
bonus potential
health insurance
vision insurance
dental insurance
flexible spending accounts
401k with company match
paid vacation
holidays
sick leave

Fulltime

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Social Media Customer Consultant

Job Description

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