Social Media & Content Assistant

• Manage end-to-end organic social content across Instagram, Facebook, TikTok, Pinterest, and Threads
• Build and maintain strong influencer relationships alongside the PR team
• Support collaborative content planning, weekly comms calendars, and daily posting/scheduling
• Assist with community management, including monitoring comments/DMs and coordinating with Customer Service on queries
• Create engaging weekly content plans and social‑first video content aligned with brand tone and strategy
• Brief approved content plans to the Design team and capture content/BTS at campaign and ad‑hoc shoots
• Contribute to weekly and monthly social reporting, analysis, and competitor monitoring
• Ensure all social assets are correctly uploaded and accessible for the wider business and partners

• You’re a social and digital native, up to date with what’s trending on Social
• can-do attitude, upbeat approach and eagerness to learn
• Organisation and an eye for detail
• able to manage a busy workload
• natural flair for writing engaging, on-brand, social-first copy tailored to different platforms
• work reactively with flexibility when required within a fast-paced environment
• confident using an iPhone to shoot and edit social first video content
• comfortable in front of the camera
• Team player with excellent relationship building skills
• Strong sense of initiative and full of ideas
• PC-literate (Word, Powerpoint, Excel)
• Experience with editing apps InShot and/or Capcut are a bonus
• Previous experience in a Social Media role ideally for a retail/lifestyle brand
• Shoe – and fashion – obsessed

Experience with editing apps InShot and/or Capcut are a bonus

• Blended working – spreading your time across our office and remote working
• Sustainable office in bustling West London (near Westfield)
• Friendly and open culture with flat structures allowing plenty of opportunity for development
• Company growth and opportunity
• Dune is evolving all the time
• Open-minded company, welcoming thoughts and ideas to be shared
• Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK
• 60% employee discount on Dune products
• 25 days holiday (plus the bank holidays)
• Cycle2work
• Company pension scheme
• Life assurance for all team members
• 3.00 p.m. finish every pay day Friday
• Team socials and drinks
• Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance
• Our own Wellbeing Allies – there to talk when you need them