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Social Media Account Manager

Australia · Job Posted July 03, 2026
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Job Description

We’re looking for a Social Media Account Manager to join our growing team. We’re not looking for someone to schedule posts, create graphics, or spend their days writing captions. We’re looking for the brains behind the strategy. The person who can look at a business, product, or service and instantly identify opportunities, angles, campaigns, and content ideas that nobody else has thought of. You are naturally creative, commercially minded, and deeply strategic. You understand human behaviour, marketing psychology, content trends, and how to turn attention into revenue. AKA you know how to go viral baby! Working across a diverse portfolio of clients including builders, hairdressers, eCommerce brands, service providers, and everything in between, you’ll be responsible for developing audience-led content and marketing strategies that drive brand awareness, engagement, enquiries, bookings, and sales. You will act as the central point of contact between our clients and execution team, ensuring every strategy is communicated clearly, every deliverable is approved to a high standard, and every account moves forward seamlessly.

Job Responsibility

  • Leading client onboarding calls and strategy sessions
  • Acting as the primary point of contact for assigned clients
  • Developing high-level content and marketing strategies
  • Creating campaign concepts and audience-led content plans
  • Reviewing content created by the execution team and providing strategic feedback
  • Ensuring all deliverables are aligned with client goals and brand positioning
  • Delivering monthly reporting and strategic recommendations
  • Identifying growth opportunities across client accounts
  • Maintaining strong client relationships and communication
  • Collaborating directly with Emma, our Director, on account strategy and business growth initiatives

Requirements

  • Minimum 3+ years experience in content strategy, marketing strategy, social media strategy, or a similar senior role
  • Exceptional creative thinking and problem-solving skills
  • Ability to think beyond trends and create innovative campaigns that cut through the noise
  • Strong understanding of organic social media marketing. Can talk REAL algorithm talk!
  • Knowledge of Meta Ads and paid social strategy (execution not required)
  • Excellent communication and presentation skills
  • Experience managing client relationships
  • Strong project management and organisational skills
  • Ability to confidently lead conversations and provide strategic recommendations
  • Commercial awareness and an understanding of how marketing impacts business growth
  • Ability to review content and provide expert-level feedback and direction
  • Someone not afraid to be in front of the camera!

What we offer

  • Work remotely from anywhere
  • Flexible part-time or full-time hours
  • Work with a diverse range of exciting brands and industries
  • Join an award-winning agency with an incredible community
  • Be part of a team that values creativity, innovation, and big-picture thinking
  • Opportunity to make a genuine impact across multiple businesses and industries

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