CrawlJobs Logo
Two Circles Logo Two Circles · -

Social Insights Analyst

United States, New York · Job Posted May 05, 2026
Apply Position
Job Link Share

Job Description

Social Insights Analyst will play a key role in supporting the delivery of data-driven insights and reporting for clients using our technology platform, Hookit. Hookit tracks social media performance and sponsorship value across the global sports and entertainment ecosystem, helping brands, rights holders, and their partners understand and maximize the value delivered through social channels. This role is responsible for producing reporting and analysis, maintaining data accuracy, generating insights and recommendations and supporting the effective use of the platform across a portfolio of clients. You will work closely with our Consultants to support client delivery, ensuring that insights are delivered efficiently and consistently. This role sits at the intersection of data, product, sports, entertainment and client experience.

Job Responsibility

  • Build and deliver recurring client reports (monthly, quarterly, campaign and event recaps)
  • Analyze and translate social performance data into actionable insights that demonstrate value between brands, rights holders, and their partners
  • Identify key trends and performance drivers across social content and partnerships to inform client best practices and recommendations
  • Collaborate with Product Operations to configure client dashboards, ensuring platform configurations accurately reflect client agreements and reporting needs
  • Lead onboarding sessions by walking clients through core platform features and capabilities, and serve as a go-to resource for on-going platform questions and best practices
  • Partner with Consultants to provide day-to-day support for 10 to 15 clients
  • Monitor data quality and resolve discrepancies in collaboration with internal teams
  • Ensure consistency in how social performance data is structured, tracked, and reported across clients

Requirements

  • 1–3 years in data analytics, social and/or digital marketing experience
  • Experience with social media, digital performance metrics, or sponsorship analytic platforms is strongly preferred
  • Experience working in sports, entertainment, or brand marketing preferred
  • Experience supporting client deliverables or working in a client-facing environment is a plus
  • Ability to identify notable trends and patterns in data
  • Strong analytical mindset
  • High attention to detail
  • Strong organizational skills
  • Strong communication skills
  • Advanced proficiency in Microsoft Excel (or Google Sheets)
  • Experience working with social media analytics tools (e.g., Meta Business Suite, TikTok Analytics, YouTube Studio, X Analytics)
  • Familiarity with third-party social or media analytics platforms (e.g., Sprout Social, Brandwatch, Talkwalker, Meltwater, Sprinklr) is preferred
  • Experience with data visualization or reporting tools (e.g., Tableau, Power BI, Looker Studio) is a plus

Nice to have

  • Experience supporting client deliverables or working in a client-facing environment
  • Familiarity with third-party social or media analytics platforms (e.g., Sprout Social, Brandwatch, Talkwalker, Meltwater, Sprinklr)
  • Experience with data visualization or reporting tools (e.g., Tableau, Power BI, Looker Studio)
Two Circles - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Social Insights Analyst

8 matching positions

Analyst - Social Listening & Insights

Mutiny is Trailer Park Group’s integrated creative agency focused solely on the ...
Location
Location
United States , Hollywood
Salary
Salary:
80000.00 - 90000.00 USD / Year
trailerparkgroup.com Logo
Trailer Park Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of relevant experience in analytics or insights roles, ideally within a marketing agency setting
  • Experience supporting social media campaign analysis within an integrated marketing agency environment
  • Proficient in Microsoft Excel for data analysis and reporting
  • Familiar with common social media measurement and listening tools
  • Candidates should be based in the West Coast Region of the US
  • Agency experience is a must-have
Job Responsibility
Job Responsibility
  • Support the analysis of campaign data to help derive actionable insights that improve integrated marketing performance
  • Assist in evaluating the effects of audience selection, media mix, and content strategy on campaign outcomes
  • Conduct social listening using established tools and queries, including cleaning and preparing data for review
  • Help gather and report on Paid/Owned/Earned performance using a combination of native platform tools and third-party platforms
  • Support the development of integrated analysis across various measurement frameworks and scorecards
  • Assist in compiling and presenting findings related to campaign performance
What we offer
What we offer
  • Unaccrued time off
  • Sick time
  • Paid company holidays
  • Medical/dental/vision insurance
  • Life insurance
  • Disability insurance
  • Maternity/paternity benefits
  • 401(k) for regular full-time employees
  • Access to TPG Academy
  • Potential bonus compensation for certain roles
  • Fulltime
Read More
Arrow Right

Lead Insights Analyst

At Radancy, we’re a team of problem solvers and data-driven thinkers, committed ...
Location
Location
United Kingdom , London
Salary
Salary:
50000.00 - 60000.00 GBP / Year
radancy.com Logo
Radancy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong problem solving, quantitative and analytical abilities
  • Excellent communication skills, both oral and written, with the ability to collaborate effectively across teams and delegate tasks efficiently
  • Strong ability to plan and manage numerous processes, people and projects simultaneously
  • Exceptional organisational skills, attention to detail, and a high level of commitment and follow-through
  • Strong strategic thinking skills, with the ability to evaluate complex situations and translate insights into actionable plans
  • Experience creating dashboards, using relevant data to inform decisions, with excellent data visualisation skills in Tableau
  • Strong background in data storytelling and translating data into meaningful insight and action for customers
  • Proficient in business intelligence tools, software, and dashboards including Tableau Prep and Tableau
  • Proficient in Microsoft Office Suite
  • 2 years' experience as a Senior Business Analyst or in a similar analytics role, with experience mentoring or providing guidance to other team members
Job Responsibility
Job Responsibility
  • Lead relationships and conversations with external stakeholders to gather business needs and identify meaningful metrics that communicate performance results tied to strategic objectives
  • Manage monthly/quarterly client presentations, providing optimisation recommendations to improve campaign performance and ROI. Ensure data accuracy while presenting actionable insights and telling a compelling story that ties results to client goals and strategic objectives
  • Deliver in-depth analysis and reporting on advertising campaigns, highlighting key performance trends, strengths, weaknesses, and external factors, and translating these findings into strategic recommendations that drive improved campaign outcomes and ROI
  • Provide technical expertise and serve as the subject matter expert on Radancy’s reporting platform, methodologies, and third-party tools, resolving any issues related to campaign tracking and reporting
  • Resolve data discrepancies and foster client confidence in reporting
  • Present and explain tracking mechanics to non-technical audiences
  • Use Tableau and other visualisation tools to generate dashboards and reports from multiple sources (e.g., Campaign Manager 360, Google Analytics 4, social platforms)
  • Guide and support a team of Business Analysts through mentorship, knowledge sharing, and training, helping them develop their skills and contribute effectively to analytics delivery
  • Collaborate with the Analytics Team Lead to develop business intelligence strategies and solutions for the EMEA market, while supporting the identification of business opportunities and ensuring client satisfaction
  • Oversee analytics projects, ensuring deadlines are met while extracting, managing and analysing data from multiple sources. Supervise the design and delivery of performance reports and insights for campaign management, and manage the data/report requests process, including task prioritisation and project approval
Read More
Arrow Right

Lead Insights Analyst

At Radancy, we’re a team of problem solvers and data-driven thinkers, committed ...
Location
Location
United Kingdom , London
Salary
Salary:
50000.00 - 60000.00 GBP / Year
radancy.com Logo
Radancy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong problem solving, quantitative and analytical abilities
  • Excellent communication skills, both oral and written, with the ability to collaborate effectively across teams and delegate tasks efficiently
  • Strong ability to plan and manage numerous processes, people and projects simultaneously
  • Exceptional organisational skills, attention to detail, and a high level of commitment and follow-through
  • Strong strategic thinking skills, with the ability to evaluate complex situations and translate insights into actionable plans
  • Experience creating dashboards, using relevant data to inform decisions, with excellent data visualisation skills in Tableau
  • Strong background in data storytelling and translating data into meaningful insight and action for customers
  • Proficient in business intelligence tools, software, and dashboards including Tableau Prep and Tableau
  • Proficient in Microsoft Office Suite
  • 2 years' experience as a Senior Business Analyst or in a similar analytics role, with experience mentoring or providing guidance to other team members
Job Responsibility
Job Responsibility
  • Lead relationships and conversations with external stakeholders to gather business needs and identify meaningful metrics that communicate performance results tied to strategic objectives
  • Manage monthly/quarterly client presentations, providing optimisation recommendations to improve campaign performance and ROI. Ensure data accuracy while presenting actionable insights and telling a compelling story that ties results to client goals and strategic objectives
  • Deliver in-depth analysis and reporting on advertising campaigns, highlighting key performance trends, strengths, weaknesses, and external factors, and translating these findings into strategic recommendations that drive improved campaign outcomes and ROI
  • Provide technical expertise and serve as the subject matter expert on Radancy’s reporting platform, methodologies, and third-party tools, resolving any issues related to campaign tracking and reporting
  • Resolve data discrepancies and foster client confidence in reporting
  • Present and explain tracking mechanics to non-technical audiences
  • Use Tableau and other visualisation tools to generate dashboards and reports from multiple sources (e.g., Campaign Manager 360, Google Analytics 4, social platforms)
  • Guide and support a team of Business Analysts through mentorship, knowledge sharing, and training, helping them develop their skills and contribute effectively to analytics delivery
  • Collaborate with the Analytics Team Lead to develop business intelligence strategies and solutions for the EMEA market, while supporting the identification of business opportunities and ensuring client satisfaction
  • Oversee analytics projects, ensuring deadlines are met while extracting, managing and analysing data from multiple sources. Supervise the design and delivery of performance reports and insights for campaign management, and manage the data/report requests process, including task prioritisation and project approval
Read More
Arrow Right

Senior Organic Social Analyst

This position sits in our Marketing & Technology service based in London. We com...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
basicagency.com Logo
BASIC/DEPT®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a social media analytics role within a digital or creative agency, or in-house at a consumer-focused brand
  • Inspirational leadership style, able to foster a proactive, energised, and collaborative team culture
  • Exceptional client relationship management skills, including experience partnering directly with senior-level stakeholders on strategic initiatives
  • Deep understanding of the digital and social landscape, with awareness of industry shifts and evolving client needs
  • Expert knowledge of major social platforms and the performance metrics, analytics tools, and data points that underpin them
  • Advanced reporting proficiency across platforms such as TikTok, Facebook/Instagram, Snapchat, YouTube, and X/Twitter, and familiarity with Google Analytics or similar tools
  • Hands-on expertise with social listening tools, including platforms like Pulsar and Brandwatch
  • Advanced Excel/Google Sheets skills, with the ability to build structured, scalable analysis
  • Exceptional time management and organisational skills, paired with strong attention to detail
  • Understanding of social-first creative development, and how data can inform and enhance creative strategies
Job Responsibility
Job Responsibility
  • Lead, manage, and inspire a high-performing team, providing ongoing mentorship and guidance
  • Partner with senior leadership (Head of Paid Social, Head of Digital Strategy, and Head of Media Strategy) to shape long-term media strategies, define tactical plans, and ensure excellence across planning and execution
  • Serve as a senior strategic advisor to key clients, offering direction on strategy, performance optimisation, and cross-channel planning while fostering strong, trust-based relationships
  • Drive team development by designing and initiating training and upskilling programmes to elevate overall team capabilities
  • Develop reporting frameworks to ensure accurate, timely delivery of performance insights aligned with client objectives, including audit and data-quality checks
  • Lead the vision for data utilisation, defining how cross-platform insights, client analytics, and content performance can inform smarter content creation, distribution, and optimisation
  • Leverage social listening tools to monitor brand sentiment, trends, and emerging conversation topics, translating insights into actionable creative opportunities
  • Champion innovation, continuously improving reporting processes, exploring new technologies, and introducing enhanced methodologies to strengthen our analytical and strategic capabilities
  • Contribute strategic insights across content, technology, media, and data to support broader business initiatives and enhance cross-functional alignment
  • Present work confidently to both internal and external stakeholders, acting as a senior representative of the team and a trusted expert.
What we offer
What we offer
  • A flexible, hybrid working policy
  • The choice of medical healthcare providers (Bupa or Medicash)
  • 25 days holiday plus bank holidays and your birthday off each year
  • Company pension scheme
  • EAP scheme
  • Ride to work scheme
  • Enhanced family friendly policies
  • Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
  • A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards
  • Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
  • Fulltime
Read More
Arrow Right

Senior Marketing Data Analyst - Social Analytics Lead

The Global Marketing Engines and Experiences (E&E) team within Microsoft is resp...
Location
Location
United States , Redmond
Salary
Salary:
106400.00 - 203600.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's Degree in Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 2+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis
  • OR Bachelor's Degree in Statistics, Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 4+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis
  • OR equivalent experience
  • Master's Degree in Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 6+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis
  • OR Bachelor's Degree in Statistics, Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 8+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis
  • OR equivalent experience
Job Responsibility
Job Responsibility
  • Social Listening & Brand Intelligence: Own the end-to-end social listening strategy and execution to monitor brand health, product sentiment, campaign performance, customer feedback, and emerging trends across all Microsoft properties and competitive landscapes
  • Build and optimize social analytics frameworks that connect social conversations, influencer content, and competitive activities to business outcomes including brand perception, share of voice, registrations, and pipeline performance
  • Identify patterns, sentiment drivers, and conversation trends in social data to inform brand positioning, content strategy, and crisis response protocols
  • Establish measurement standards and KPIs for social listening programs across E&E and partner organizations
  • Influencer Analytics & Measurement: Design and implement comprehensive influencer analytics frameworks to measure influencer impact, reach, engagement quality, sentiment influence, and return on investment across paid and organic social campaigns
  • Integrate Sprinklr influencer data with campaign performance systems (Adobe, Marketo) to attribute influencer activities to key outcomes like registrations, content engagement, and customer advocacy
  • Develop executive-ready influencer performance dashboards that clearly communicate influencer contribution to brand awareness, consideration, and demand generation
  • Partner with Brand and PMM teams to optimize influencer selection, content strategies, and investment allocation based on data-driven insights
  • Competitive Intelligence & Market Positioning: Own competitive intelligence reporting and analysis, tracking competitor social strategies, share of voice, sentiment trends, campaign tactics, and market positioning across key product categories and business segments
  • Surface emerging threats, opportunities, and market shifts through proactive social monitoring and deliver timely, actionable competitive insights to Brand, PMM, CI, and senior leadership
  • Fulltime
Read More
Arrow Right

Organic Social Analyst

This position sits in our Creative & Media craft. We combine data, technology, c...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
deptagency.com Logo
DEPT®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant experience within a social media analytical role at a digital/creative agency or internally at a consumer focused brand
  • Strong understanding of key social media platforms and the key metrics and data points associated with them
  • Ideally an understanding of both organic and paid social media, with organic being priority
  • Advanced proficiency reporting across a number of social media platforms including but not limited to TikTok, Facebook, Instagram, YouTube, & Pinterest
  • Expertise in social listening platforms like Pulsar/Brandwatch
  • High proficiency in Excel/Google Sheets skills, comfortable with formulas & manipulating large data sets
  • An inquisitive and numerical mindset
  • Excellent time management and organisational skills with a high attention to detail
  • Good understanding of how to develop social first creative
  • Understanding of how organic social can play a role in helping clients meet their overall business objectives
Job Responsibility
Job Responsibility
  • Develop reports delivering accurate results in a timely manner outlining KPIs that align with client objectives
  • Manage & manipulate data in Google sheets, using formulas for ease
  • Automating the data sets where possible to speed up & improve the workflow
  • Deliver insights related to the data to tell a cohesive story of performance over a set period or time or for a specific campaign
  • Lead the vision for how cross-platform data can be utilised to inform optimal content creation and distribution
  • Work with clients internal analytics team to supplement any platform data with other relevant client data
  • Contribute insights and strategic thinking to all areas of the business (content, technology, media, data)
  • Stay on top of platform and content trends, specifically regarding data insights best practices
  • Utilise social listening tools to monitor brand sentiment, trends and surface key talking points and topics of relevance for creative responses
  • Ensure constant innovation across all deliverables
What we offer
What we offer
  • A flexible, hybrid working policy
  • The choice of medical healthcare providers (Bupa or Medicash)
  • 25 days holiday plus bank holidays and your birthday off each year
  • Company pension scheme
  • EAP scheme
  • Ride to work scheme
  • Enhanced family friendly policies
  • Buddy Program
  • Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities
  • Fulltime
Read More
Arrow Right

Social Insight Analyst

Salt is working with a globally recognised brand, seeking a bilingual (English a...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
welovesalt.com Logo
Salt
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • To be able to speak English and Mandarin proficiently
  • Experience working in digital insights, with strong experience in social listening
  • Exposure to a range of tools, including Google Analytics and Brandwatch
Job Responsibility
Job Responsibility
  • Work closely with the wider insights team to translate internal briefs into analytical projects, and conduct analysis using a range of in-house tools to derive actionable insights
  • Work across a range of digital touchpoints, including social listening/analytics
  • Provide qualitative and quantitative analysis and insight to inform brand and marketing strategy, digital marketing content, communications, and new product development
  • Build and test queries on in-house tools, and create well-crafted visualisations, primarily in PowerPoint
Read More
Arrow Right

Social Media Analyst

Join a globally recognized leader in the fashion and lifestyle industry. You’ll ...
Location
Location
United States , NY
Salary
Salary:
31.03 - 34.48 USD / Hour
aquent.com Logo
Aquent
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in Marketing, Communications, or a related field, or equivalent practical experience
  • 1-3 years of experience in social media, community management, or digital marketing, preferably within a fashion, beauty, or lifestyle brand
  • Strong understanding of major social platforms, including their trends, best practices, and competitive analysis techniques
  • Exceptional written and verbal communication skills, with the ability to manage community interactions with empathy and maintain an on-brand tone
  • Proven experience with social media management and analytics tools
  • Highly organized with strong project management skills, capable of managing content calendars, reporting, and cross-team collaboration effectively
  • Comfortable thriving in a fast-paced environment, adept at balancing multiple priorities and deadlines
  • A genuine passion for building engaged online communities and identifying cultural, user-generated content (UGC), and influencer opportunities
  • A self-starter mentality, eager to take initiative and drive projects forward
  • Strong analytical skills, capable of extracting insights from data
Job Responsibility
Job Responsibility
  • Community Engagement: Serve as the authentic voice of the brand, fostering meaningful conversations and building a positive, connected community across social channels
  • Cultural & Competitive Intelligence: Act as a brand anthropologist, tracking competitor and category activity to understand trends, messaging, and consumer responses
  • Content & Insights Contribution: Provide weekly social listening summaries, translating community sentiment and cultural signals into actionable inputs for creative briefs and content priorities
  • Platform Growth & Optimization: Support the strategic expansion of a key visual content channel, identifying repurposable content and opportunities to grow engagement
  • Operational Excellence: Ensure seamless day-to-day execution by assisting with content scheduling and tagging across platforms
What we offer
What we offer
  • subsidized health, vision, and dental plans
  • paid sick leave
  • retirement plans with a match
  • Fulltime
Read More
Arrow Right